Where is my money going ?

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  • Updated 3 years ago
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I'm really getting P off.. everytime I turn around you are turning me off .. I've payed my bills where is my money going ? First bill being 113.02, paid I even had to send a fax to show that I payed it .. #2 bill ...$100.00.... then you turn me off.. my next bill is due in Feb.I have copied everything from day one ...
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Lucy Janerella

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Posted 3 years ago

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Steve Frederick, Champion

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Lucy, have you ever considered the Automatic Payment option? I have been using it since I started with Wildblue in 2008 and have never been turned off, or had any payment problems.
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Lucy Janerella

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My check goes straight to the bank..my payment is due on the 12th. of every month..I go into my account and pay online.. apparently I'm doing it all wrong.
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Exede Kimberly

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Hello Lucy, if you'd like to send me your info to exedelistens@viasat.com, I can go over our billing options and details with you and answer any questions you might have regarding any charges etc.

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