Where can I view a measurement of my signal strength at any given time?

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  • Updated 3 years ago
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Mary Mayhood Moyer

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Posted 3 years ago

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Steve Frederick, Champion

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It is available at the modem status page. http://192.168.100.1/?page=modemStatus
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Frank Stump

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Steve I was also curious about signal strength & I tried the link you provided but was unable to load the page. Thanks, Frank
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Old Labs

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Frank,

Are you on Exede or Wildblue? That link only works with the Exede modem and the fetaure isn't available with the Wildblue modem.   
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Frank Stump

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Thanks for the info. Yes I'm on Exede and now the link works. Tried it twice this morning & could not load the page. Tonight it tells me that my Rx Power is -43.3 dbm and my Rx SNR is 10.6db, is that good or not so good? I think it must be pretty good, just ran a speed test and registered 3.8mps. thanks, Frank
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Old Labs

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Those numbers are both good, however they only represent part of the story. In general, check to see if there are any red check marks (or warnings) appearing on either the modem or TRIA pages which can indicate other problems.

When running the speed tests, ensure that you use a download size of at least 12 MB and upload size of 3MB and beware you're using data when you do so. The reason is so that the downloads/uploads are sufficiently large to overcome the affect of inherent satellite latency which skews the results for small upload/download sizes.

However, http://testmy.net/ does a reasonable job of automatically adjusting the sizes by retrying to get an accurate reading. In addition, http://www.dslreports.com/speedtest allows declaring that you're on a satellite connection to ensure more accurate results.

3.8 Mbps seems reasonable - based on the time you posted,it put you smack dab in prime time. Try it again during non-prime time hours (although we're now approaching the season of 24/7 prime time). Speeds can also vary dependent on what plan you're on.
 
P.S. You should also bypass your router (if applicable)  and connect directly to the modem. If speeds are consistently and noticeably lower when using the router it may indicate a need to tweaks some of your router settings.

P.P.S. Also strange that you can't get to the modem status page, that's a local address private to your own home network and might be an indicator of another problem (or even a non-problem - e.g. I can't get to it when using VPN). In addition, while ISPs touting high speeds up to any amount is good marketing, the truth is most of the activities we perform on the internet today don't require those higher speeds (as those who are switching to the Liberty Plans are learning as they go over their priority data - I'm awaiting Steve's experience since he just switched as did a few others here who've experienced the pain on satellite for far too long). Higher speeds are beneficial when downloading large files and not wanting to watch the paint dry. For those of us on satellite, the amount of data at a reasonable speed/price is more important (and reasonable is in the eye of the beholder).           
(Edited)
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Frank Stump

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Greetings, I tried the two speed test links you sent this morning (0800) and averaged 17.6 mbps download and 2.7 mbps upload. This was using my Cradlepoint router and Priority data on my Liberty plan. BTW I can now connect to the modem status page, don't know what the problem was yesterday morning but it's good now & the speed is more that I'm used to. Frank
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William Paradise

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I do not understand why I was told yesterday that I was told that my computer is very very slow can u tell me y
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Exede Lindsey

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Hello William, I would be more than happy to take a look at your account to help figure out why you’re receiving slow speeds. If you’re possibly using a router, it can have a very significant effect on the performance of your service. To find out, connect your computer directly to your Exede modem, bypassing your router. If speeds increase and slowness issues go away, your router could be faulty or misconfigured. I can help with checking this for you. Please send your account and contact info to exedelistens@viasat.com
(Edited)
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William Paradise

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I do not understand why I am paying for Hi Speed Internet when I am not getting faster internet
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Starring Matter

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William, if there is a problem with your computer, be it viruses, age, or hardware limitations, the fastest internet in the world isn't going to be fast.  The system is limited to the abilities of it's weakest link, and if that link is your computer, then, that is on you, not exede.