Where Can I find my Customer Care Number Necessary to login to the internet?

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  • Problem
  • Updated 1 year ago
  • Acknowledged
  • (Edited)
Hello, My Exede Internet was installed yesterday; however I was unable to access the internet because I was not notified or given a customer care number starting with 4. Please tell me how I can find this number so that I can access the internet. Also, because my installation date was 2-6-17, but I was unable to access the internet I hope I will not be charged for that date. Thank you, Kambria Souza 
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Kambria Souza

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Posted 1 year ago

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Photo of ggg rt

ggg rt

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You might want to remove your personal info
Photo of ggg rt

ggg rt

  • 140 Posts
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You might want to remove your personal info
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Kambria Souza

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Do you know how to delete it?
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Exede Lindsey

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Hello Kambria, because this is a public forum, I have removed your personal information for your privacy. If you're speaking in regards to your myexede portal login info we can assist with your questions, please give us a call at 866.945.3258. Thank you 

HOW TO REGISTER AT MYEXEDE FOR THE FIRST TIMEhttp://viasat.force.com/kb/articles/General/How-to-register-at-MyExede
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Kambria Souza

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Thank you, Lindsey
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Jim, Champion

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Kambria - Hopefully by now you have called the number Exede Lindsey gave you and your problem has been resolved but I am guessing you are referring to the Install User I.D. which starts with a 4 and is used by the installer to provision your system. You should never need it. If the installer did not complete the provisioning of your system, you need to request that he or another tech come out and finish the job. Let us know how it goes.