When can I switch to Viasat 2

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  • Updated 5 months ago
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When will the new satellite and new unlimited plans be available? It stinks when we hit 150gb before our plan cycle is up. We were told mid January.
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Jennifer Baker

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Posted 5 months ago

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Matt B, Viasat Employee

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Hey Jennifer, all I can say for sure is soon.  February-March has been the target for a while, I haven't heard of anything that might force us to push that back.  
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Jennifer Baker

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Thank you. It can’t happen soon enough. Do you know how it’s going to work when it is available? Will I be notified of the option to move or change to a better plan?
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Steve Frederick, Champion

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Jennifer, Viasat will not notify you directly, they will be posting on his forum, but your best way to see what will be available to you is to periodically check the Viasat Dashboard, using the change your plan option. Be advised that these plan offerings are subject to change as demand for them may cause some plans to be taken down as users subscribe to them.
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John Rothgeb

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ViaSat announced it has begun beta service on the ViaSat 2 satellite



John Rothgeb <yoajon@gmail.com>

Viasat Affirms Commercial Service Launch for February 2018; Provides Updates on In-Orbit Testing
By Kendall Russell | January 9, 2018 | North America, Regional, Satellite News Feed, ST Briefs, Telecom

https://www.viasat.com/news/viasat-affirms-commercial-service-launch-february-2018-provides-updates-orbit-testing
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Stephen Rice

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Early 2018.
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Bobby Kirkland

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well that doesn't seem right...my installer told me to call back in on the 19th of january to switch to the bronze plan...said it would be available on the 19th...
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Judge and Jury

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Bobby Kirkland

Then call your installer back like they said and have them take care of this.
 
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Jim16, Champion

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Bronze plans are available on Viasat1, as are the Silver and Gold plans.  Those plans don't mean VS2 is up and running yet.
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Tim Spake

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I did about 2 months ago. Service tech told me did it when I was on phone with him. I didn't believe a word of it, still crap speed most days
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VeteranSatUser, Champion

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All will depend on location and what plan you select.

First, like now, location will determine what plans are available to you. Then it is my opinion that depending on the plan you select that will determine which bird you get. For example, assuming a 50Mbps plan is available, buy that one and you will get Viasat-2.
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Tim Spake

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I just thought that since I am already a customer that they wouldn't move me. When I first signed up, my plan was a 18 Gig at base speed. I paid $110.81 a month. I got an offer for 150 Gig at 25mbps at $104 and since I am a stupid idiot, I jumped on that. My usage really has changed and even though I was supposed to be getting better speeds with new equipment, I didn't. I rarely watch videos because of the speeds. Since they have gotten away with slow speeds for 2 years, why change me now? I see no benefit in going over to Hughs since it would be more of the same aggravation. Only benefit is I wouldn't have to read comments from a douche like Judge and Jury who passes judgement on people he has never met. My experience is mine alone and he is free to pass judgement on this forum as he sees fit. I personally think it shows his lack of maturity
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Steve Frederick, Champion

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Tim, if a person is getting speeds that are low consistently, then switching to the higher speed option will not actually improve speeds, since the beam they are already on is probably loaded to its maximum. The higher speed modem cannot give speeds higher than that available on that beam at any given time.

And for what it is worth, switching to Hughesnet is in my opinion a poor choice, since their data plans are much more limited in data allowances, and as for your comment that "Only benefit is I wouldn't have to read comments from a douche like Judge and Jury who passes judgement on people he has never met." will not get you away from people who will be criticizing other users, the Hughesnet forum has just as many trolls participating there as we have here. Patience on your part will be your best option, as Viasat 2 goes live in the next two months, speeds for every user will be on the increase, even those of us on the Viasat 1 bird, as capacity will become available as some users switch to Viasat 2. 
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Stephen Rice

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I'm gonna join the Hughes forum so i can troll people there as well.
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VeteranSatUser, Champion

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Understood. Again, existing customers should be able to move, but plan and price will dictate that. I fully expect plans that support 720 and even 1080p in some instances, but those plans will be at a premium price.