Need help with data

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  • Problem
  • Updated 6 years ago
  • Acknowledged
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Problem acknowledged. Email provided for assistance. No need of further response at current time.

I am having data isues also! its just sad to try and beat people for a  little change now..but in the end of time you will reap what you sow!! just wish I could get a concerned person from exedee who really cares for their customers instead of been snotty and disrespectful!!! we really need to get help with this data! I cant see why all of a sudden my data zipped up in less than2hours of my plan change!!!
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Gwendolyn Pugh

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Posted 6 years ago

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ExedeKarmin

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Gwendolyn,

Sorry you are having issues with your data usage:(  I can help you go over your account details and find ways to maximize your data:)  Please send me an email to exedelistens@viasat.com with your contact information and the best time to reach you.  ExedeKarmin
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Gwendolyn Pugh

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hi my name is Gwendolyn pugh . at this time I do not have a phone of any kind to talk to you with .maybe in the near future ill get back on my feet .because of financial difficulties . this is my only source of commutication so you can  email me back as soon as possible! your responsonse will be very appreciated!!! thank you.Gwendolyn Pugh
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ExedeKarmin

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Gwendolyn,

Are you able to snd me an email to exedelistens@viasat.com?  I will be able to assist you from there.  
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Gwendolyn Pugh

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I ben trying to reach you every since yet and still no response!!! :-(



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ExedeCrystal

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Gwendolyn,

I apologize for the delay but I have responded to your email. Thanks.

ExedeCrystal
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Gwendolyn Pugh

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I don't see any mail from you!

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ExedeKarmin

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Gwendolyn,

Were you able to send that email?  
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Bev, Champion

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Check your junk or spam folder, sometimes the emails go there.

Also here is a usage calculator that may help you see where your data is going.

http://www.exede.com/internet-packages-pricing/plan-selector

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