What would be the difference between a home plan and a business plan? Would a business plan work more efficent in a VPN than a home plan?

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Photo of sherryanne


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Posted 3 years ago

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Photo of Bruce Staten

Bruce Staten

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They would both be the same-----A RIPOFF----This Company sucks
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Bev, Champion

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I am a business subscriber. There are some differences. You do get slightly faster speeds, Larger data allowance plans are available on the business side.

You get a static ip address - it does not change, even if you power cycle, reset your ip, etc...

You do not get slowed when you go over the data allotment your plan includes however, you will be automatically charged 10.00 per GB you go over. You get a weekly email and, can log in and check your usage but, you get no other warning that you are near your cap. (Buy more is not an option - if you go over, you are charged automatically for more at the  "Buy More" rate.) Choose your business plan accordingly.

If you use Exede Voice, that is not currently available to business customers.

You will need to be very insistent with reps when converting to a business account - some do not know that the same equipment can be used and, there is no need for a new install if you are a current residential customer. You can have a rep spend about 30 minutes on the phone with you and, walk you through digitally signing the business contract ( a new 2 year commitment) and, provisioning your modem for business service.

You will need a business name to get a business account.

Overall I am pleased with my business account. Data usage monitoring is definitely more your responsibility on a business plan. Viasat assumes you know your usage and, have decided it's fine to pay 10.00 GB if you go over so, they just bill you for it - no warning beyond you are expected to know your usage.
Photo of Hfcomms


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You get a static ip address - it does not change,


I think that is a persistent IP and not a static IP isn't it?  I just head exceed installed yesterday where I work and I asked about a static IP to access the surveillance cameras over the Internet and I was told it was the persistent IP which resets every time the modem reboots or the power goes out.  Bit of a pain in the rear but not a deal breaker unless the installer was mistaken that a static IP wasn't an option.


And also you can get exede voice on a business plan.  We have it set up for our secondary land line so we can cancel one of our lines.  Works just fine so far.
Photo of Gwalk900

Gwalk900, Champion

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I would certainly encourage you to install your own router for a number of reasons but obtain one that tracks usage per device. That will allow you to keep very close tabs on your amount and rate of usage along with a list of all devices that have connected to your network.

I use an Asus RT-AC3100. There are other Asus models that have the Traffic Analyzer function.

Per day, per device:

Statistics overall and hours of usage:

Details of a single device:

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Brad, Viasat Employee

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Bev! Haven't seen you in a while!

I think Bev covered most of the features of the Business plan. One other thing is that the business accounts will also have a dedicated line for customer support. It's completely different queue than the residential line so as a result you should be able to have little to no hold  as you are sent to a dedicated business team. 

For more information please go to our page http://www.exede.com/business/