What phone number do I call to cancel your service?

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  • Updated 12 months ago
i am distressed with the amount of MB's used on a daily basis, so i want to cancel your service. Who do I need to call to cancel?
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Gerald Krause

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Posted 12 months ago

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Bev, Champion

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Gereald, if you send an email to exedelistens@viasat.com and ask for a data review, they will be happy to take a look and see where your data is going.

More tips for managing your usage can be found here: https://help.viasat.com/articles/General/Maximize-Your-Data

If you still wish to cancel rather than seek assistance in managing your usage better, you will need to call Customer Care at 855-463-9333. The will go over the cancellation process and, any possible fees with you.
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Gerald Krause

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The number you recommend is a hang up call once they realize you are an exede subscriber. The number just does not answer! And, YES, I still need to cancel this account as I feel there is no person at Viasat that wants to hear of my problem!
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Steve Frederick-VS1/Beam314, Champion

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Gerald, please send that email to exedelistens@viasat.com as Bev has suggested. The ViaSat team there will respond to your situation. Include your account number and a phone number.