What is my internet speed?

  • 1
  • Question
  • Updated 2 years ago
  • In Progress
I am comparing our service with another provider that has the following speed: 3 Mbps Down 1 Mbps Up for $40 per month. What is the speed I have with the Exede5?
Photo of Donna  Darden-Simmons

Donna Darden-Simmons

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of James

James

  • 333 Posts
  • 51 Reply Likes
www.speedtest.net and http://www.ispgeeks.com/wild/ to check your speeds.  if you have options for dsl,cable,ect then go with that. speed is not the only factor when decideing your isp. satellite is usually a last resort option for internet.
Photo of Diana

Diana, Viasat Employee

  • 2243 Posts
  • 424 Reply Likes
Donna,  What plan are you on?   Please send an email to exedelistens@viasat.com and we'll be able to let you know. If it is Exede 12, for example, it would be up to 12 Mbps. 
Photo of Donna  Darden-Simmons

Donna Darden-Simmons

  • 1 Post
  • 0 Reply Likes
I have Exede5 but I talked with someone today on the phone and was told it varies from 1 to 12 Mbps.
Photo of Diana

Diana, Viasat Employee

  • 2243 Posts
  • 424 Reply Likes
Hi Donna, The speeds are advertised up to 5 Mpbs, if you have Exede 5.  I'm sorry you were given misinformation.