how can I have my email downloaded in html format each time I go to my inbox? I'm having to try to click on that each time my email downloads. VERY FRUSTRATING as I can't scroll down the page in the other format that downloads.
Hi Ann, If you need HTML; 1) Go to preferences 2) Click on mail 3) Click button "Display Mail: As HTML (when possible)"
Let me know if this worked for you. There are a lot of other options you can change in this section as well. If you need additional help please call customer care at 855-463-9333 or send an email to email@example.com. Thanks for the question.