Internet is running slowly

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
It won't load my account,it won't let me chat with you all..It won't let me hardly do anything on the internet and I pay lot's of money for this!!
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Allyson Marks Sayre

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  • not happy

Posted 2 years ago

  • 1
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Allyson Marks Sayre

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It won't let me do nothing!!!!!!!!!!!
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Jim16

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Are you over your data limit?
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Allyson Marks Sayre

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Not even close,it just started over on the 28th
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Courtney Johnson

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I have 150gbs of data a month. Never come close to using it all. Since the 8th of March I've had speed's slower than 1mgps after 5 pm. I am paying for 12-25. I have complained more than 10 times. I was suppose to get a call back from a supervisor last Friday & that never happened. Every complaint I've filed on this page has been deleted. I've contacted the fcc & have also been in touch with people at google to maybe get Google fiber in my area within the next year or so. It's still far out but anything us better than paying for services like this & a company not meeting their end of the contract
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Bill H

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I had same issue with Hughes net. I filed a complaint with the bbb and Hughes let me out of the contract. Now an back with excede but it may be a mistake!
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Allyson Marks Sayre

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I was with Hughes Net before this one and they was def slow,false advertising!! The price we pay is crazy to be so dang slow!!!
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Courtney Johnson

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File a report with fcc. At least it let's exede know it's customers our extremely umhappy