what is double data.

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Have beenlooking at map telling how full your beam is. I am 305 (orange beam on map MI.) down by ornage square says double data. What that mean?
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes

Posted 4 years ago

  • 1
Photo of A. Everett Neuman

A. Everett Neuman

  • 430 Posts
  • 303 Reply Likes
Hi HMC1940,
It is a current sale's pitch for new customers.

It means; If you sign up for the 10 gig package, you will get 20 Gig's for the first 6 months. And so on for the 15 and 25 Gig packages, 15 = 30, 25 = 50 for the first 6 months.

Your beam is not overly crowded, so they are trying to add new customers.

Hope it helps,
Everett
Photo of Steve Frederick

Steve Frederick, Champion

  • 2568 Posts
  • 1581 Reply Likes
You got it.
Photo of Sue Smith

Sue Smith

  • 23 Posts
  • 7 Reply Likes
I have seen that sales pitch.  I wonder why in the world would they want everyone to get USED to using all that data and just go over the first month they are cut back.
Photo of Bobbie Blackman

Bobbie Blackman

  • 392 Posts
  • 304 Reply Likes
It's called a Teaser, get you hooked.
Photo of Inthesky

Inthesky

  • 49 Posts
  • 22 Reply Likes
It's called they sucker you in, any way possible, and then hoozah you're stuck with an incredibly cantankerous, finicky internet source.
Photo of A. Everett Neuman

A. Everett Neuman

  • 430 Posts
  • 303 Reply Likes
The sales pitch suckered me in.

And I've go to say my service has been rock solid. I understood the double Gig's offer and do plan on paying more money, if I need to, to get more Gigs per month.

I can not make any statements about the Exede tech's help by way of phone or email. I have not had one single issue.

I would like to see a higher data cap in the range of 50 Gig's a month, but not really any higher. Too many download hog's and we would all suffer.

Just my 2 cents worth.
Everett
Photo of Old Labs

Old Labs

  • 3292 Posts
  • 3265 Reply Likes
HMC,

It's not really clear - it could simply mean the 6 month double data promotion to new customers, in which case relief may be headed your way. Have you tried going the ZIP code route at exede.com? It may offer an explanation.  
Photo of Old Labs

Old Labs

  • 3292 Posts
  • 3265 Reply Likes
Yep, as Everett says it's just the 6 month promo after using Mackinac Island's ZIP Code. Just the same there's a ray of hope if on the Evolution 5 Plan you may find it's the Evolution 10 plan soon (or could upgrade to it if say you're on the Exede 12-10 plan - let's say switch rather than upgrade)  - check with one of the moderators    
(Edited)
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes
I was just wondering. Thanks. I didn't get any good thing like that when I signed up but that's okay. My 2 years are up now but happy with what I got.  Went from 7.5 to 10 gigs shortly after I signed up and in 2 years have bought 1gi maybe 3 different times. When first was using Exede 12 a couple of times I thought maybe should up grade my plan to 15. But when I called and talked to Exede people they checked my usage. They told me I'm okay with the 10 gb. Said if I run out just buy another gig. Im glad they were so HONEST with me. I usually have a little bit left when go into my next month. :-)
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes
Hi my zip code is 49322. We live out in farm country. :-)
Photo of Gary

Gary

  • 116 Posts
  • 86 Reply Likes
I refer to these offers as Loss Leaders to attract new customers. Just don't get to used to all the extra data you get in the first six months because you could be back here complaining when they slow you to a crawl later and you blow through your allotment half way through a month.
Photo of Old Labs

Old Labs

  • 3292 Posts
  • 3265 Reply Likes
Exactly, Gary.
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes
Well so far I haven't been slowed down or used up my 10 gig allotment. I'm on Exede becasue Wildblue got almost as bad as dial up on the beam I was on. But do wish they would roll over what you have left at end of month into the next with new allotment. :-)
Photo of ExedeKarmin

ExedeKarmin

  • 384 Posts
  • 40 Reply Likes
Hello HMC1940,

If you are in the area to receive the Big Bang promotion, I can get you transitioned over.  Please send me an email to exedelistens@viasat.com with your account and contact information.  
Photo of SonyaA

SonyaA

  • 169 Posts
  • 45 Reply Likes
the big bang deal is in my area with double data but never got offered the double data and am a VIP member since I have been with exede and wildblue so long. Zip code 63841
Photo of Exede Kimberly

Exede Kimberly

  • 879 Posts
  • 202 Reply Likes
Hey SonyaA, if you can send me your information to exedelistens@viasat.com, I would like to check into this to see what we can offer you. Thanks.
Photo of SonyaA

SonyaA

  • 169 Posts
  • 45 Reply Likes
I just the email and put your name Exede Kimberly in the subject and a link to this postings here on the forum with account info
Photo of Sue Smith

Sue Smith

  • 23 Posts
  • 7 Reply Likes
I would have been hooked if I had 20 gigs and all of a sudden only 10.  lol  I even missed the BIG GIG GIVEWAY last month.  I just joined this forum a few days ago. I always have to limit my usage to stay with the 10 g and have gone over a couple of times.  I am now at 8.6 with a reset due on the 12th. (2 days).   Fixed income so I would have to cut somewhere else to increase.  I really do try to set my priorities.
Photo of A. Everett Neuman

A. Everett Neuman

  • 430 Posts
  • 303 Reply Likes
Hi Sue,
Have you read the post on added programs you can use freely to help cut the unnessary data usage? Like Adblock Plus and FlashBlock.

Everett
Photo of Exede Kimberly

Exede Kimberly

  • 879 Posts
  • 202 Reply Likes
Hey Sue, the Great Gig Giveaway is still going on. (: Just send me your info and I will check your account eligibility and get some added for you right away. exedelistens@viasat.com
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes
I did the Great Gig Giveway the other day and got my extra 5 gigs so fast. Thank you Kimbely. With all the Christmas You Tube  video's can download them to computer to watch. 
Photo of Exede Kimberly

Exede Kimberly

  • 879 Posts
  • 202 Reply Likes
Always here to help. (:

This conversation is no longer open for comments or replies.