What Have I gotten Into With This Service?

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  • Updated 4 months ago
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With my CenturyLink DSL service I have experienced very a slow internet connection.  The best I can say about it is that it is "all you can eat" for one price.

In order to improve the speed, I signed up for ViaSat.  Now I see that my "no limit data" is not really no limit but is metered.  Since I have lately become an avid U-Tube watcher I realized that, in my present configuration, U-Tube will eat up my Gigs.  I though I could beat that by changing from DirectTV to Dish (Dish has built in U-tube)  and could keep the Gigs down in that manner.

Now I find that the "built in U-Tube" still uses my internet connection!  Nor only that but my Verizon Signal Enhancer equipment which uses the internet will be a big Gig usage Consumer.  I'm DOOMED!

Any suggestions on how to get out of this mess will be greatly appreciated.  My business depends 100% upon my internet connection and I'm in a rural area and my local CATV Company will not install (I'm too far off the road - about 900-1500 feet from the closest Sudden-link connection.

Please help,

Bill Schultz
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William Schultz

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Posted 4 months ago

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Will Seemore

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Go back to DSL. Despite what the TV commercials say Viasat in most instances isn't better than DSL. Also depending on how strong your signal is anything more than a light rain can cause you to drop your connection.
(Edited)
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William Schultz

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Will - thanks for the suggestion - I'm going to take it.  Since I didn't disconnect it yet, all I have to do is re-hook up the modem.
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Voyager

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And pay the $360 Viasat penalty.
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wm4bama, Champion

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Bill, ask the CATV company if you can pay part of the cost to get the extra distance to your house and compare that cost to what it will cost you to terminate your ViaSat contract...sometimes they will work with you..I did the same thing to get local gas company to install natural gas service to my house...it beat Propane service...☺☺

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Voyager

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I have no cable to cut or I would not have to pay $8,200 cable construction cost. LOL.
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ExSatUser

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Well I meant Directv or Dish. But point taken.
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Voyager

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I don’t have either ... either. LOL.
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William Schultz

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I cancelled ViaSat service this morning.  My primary reason for doing so was that my Verizon telephone service extender did not work.  Every call was a disaster.  Yesterday, I unhooked ViaSat and re-installed my CenturyLink equipment.  The telephone works great!  Now they are coming after me for $360.00 in early termination fees and I plan on fighting it all the way.  We'll see what they do.
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Voyager

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Let us know how you make out with the fight. I think their contract is pretty iron clad and once you sign it, i suspect it will be pretty hard to get out of it.
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Voyager

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I agree with Will. I moved from DSL to Viasat and learned it probably wasn’t the best move. I also use Youtube a fair bit to learn things like Sketchup and also use, or try at least, Netflix and Acorn TV. Both worked somewhat on DSL, albeit with a lot of buffering and disconnects. Things really aren’t better on Viasat other than the 3-4 days it takes to chew through the meager 25 GB data allotment. Viasat doesn’t lose connection randomly as often as DSL did, but it loses connection almost every afternoon due to rain. It doesn’t take a lot of rain to knock it out and it often is out for 20-30 minutes at a stretch vs. 1-3 minutes for a DSL reconnect.

So, 6 to one and half a dozen to the other on Viasat vs DSL. The biggest differences are that Viasat does have consistently better upload speeds so that helps when uploading pictures for phone albums and such, but DSL was about half the cost of Viasat so DSL won on that front.

I think your only solutions are to stop watching youtube to save data for your business use or pay the $15/unused month penalty and switch back to DSL.
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William Schultz

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Re: U-tube.  I've started watching this at least two or more hours a day.  I have found some fascinating subjects and prefer it to regular programming.  I thought I could beat the bandwidth problem by switching to Dish Network (who has a U-tube connection.  However, Dish connects to U-Tube through the internet connection just like my DVD Player does.  I just can't win.

Watching just a moderate amount of U-tube, I used 7 GB in two days.  That would bring me over 210 GB per month!
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Voyager

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Yep, I burn through 25 GB in 4 days or less. The average user back in 2019 was using 190 GB per month. I would guess that is well over 200 GB/month now and this is just the AVERAGE. So, offering plans with 25 to 75 GB is laughable.
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Will Seemore

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What is with some DSL services these days? When I had it it was the late 90's the speed was something like 768 kbps. Mind you I was in So Cal in a city with 300,000 people, but it was very reliable and I had no issues streaming video which most of the time was live horse races. Obviously the way websites are these days 768 kbps won't function the way it would 20 years ago. Seems a lot of people complain on here about DSL I wonder if DSL service is inherently poor these days.
If so I wonder why, are companies not maintaining the equipment?
(Edited)
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Voyager

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You were watching pretty low-res video if you were streaming at less than 1 Mbps. I needed close to 2 to watch Netflix at standard resolution on DSL. Streaming on Viasat is only possible for 4 days a month for me. Once the data cap is reached, there is no more streaming. There is watch a minute, buffer a minute, watch a minute, buffer a minute.
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Will Seemore

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The feed did not have resolution settings. I think it was using Real Player. It was good enough to make out the horses numbers and the colors the jockeys were wearing. If you went full screen it did not look that great. Might be comparable to 480 these days.
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