What does it mean when my viasat unit is red? It's usually white (no signal) or blue, this is the first time I've seen it red.

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  • Updated 8 months ago
On the viasat unit in the house, there is a colored circle on it that tells me (blue) internet is working (white) not working-it's usually during heavy cloud cover/thunderstorms. It's lit up red right now and I'm using my phone as a hot spot to write this.
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Michelle McDonnough Heidel

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Posted 8 months ago

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Bob Lexus

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Red is not good.
First power down for 5 minutes then power up again

If after a few minutes it hasn't progressed past red, power down again
This time remove the coax cable & power up modem again

If it will progress past red to white, it suggests there is a dead short in coax somewhere or the TRIA on the dish has a terminal issue