what are the different plans offered in my area? Can I get something that is quicker and can handle two users at the same time?

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I am moving across the highway, and would like to upgrade if possible
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fmenhams .

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Posted 2 years ago

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Old Labs (VS1-329-L12FZ)

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Go to http://www.exede.com/plan-results/internet-plans/ and enter your ZIPCode. That will provide the plans currently available to new customers. If an existing customer and simply moving across the street, I believe it would be considered a "new" customer account (since accounts are tied to a single physical address). You would avoid any early termination fees if applicable by maintaining Exede service at your new residence. A moderator (ViaSat employee) here can provide further clarification on "moving" considerations or see:


The Freedom Plan with the Boost 25 option has been recently extended into additional services areas - whether the up to 25 Mbps claim is true is the subject of debate around - it is, just about anything qualifies as "up to" 25 Mbps including 0 Mbps when playing the ISP "up to" shell game ;)

Your success would largely be determined based on how heavily loaded your spot beam is during periods when you intend to use it. Many on heavily loaded beams are reporting difficulty in attaining 25 Mbps during evening peak usage periods while others aren't. I have difficulty even attaining 12 Mbps during prime time. Many are satisfied simply because they have the flexibility to shift their usage to non-peak usage periods during the day and I have that luxury. 

Things will undoubtedly get better as demand shifts to the new satellite going online in early 2018 and providing additional capacity - no details have been announced regarding plans available at that time.
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Brad, Viasat Employee

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Yep just like Old Labs posted the website will definitely tell you what's currently in the area you are moving (MIGHT be in the same beam with the same options or you may have a new set of options)