We're going on a month-long holiday....

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  • Updated 11 months ago
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Can I put my Exede service on hold during this time? Anticipate being gone from 1Nov17 to 1Dec17.
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leonardml

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Posted 11 months ago

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Bradley

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xode0000, Champion

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This might be of assistance: https://www.exede.com/hibernation-plan/
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leonardml

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Thx xode0000, I don't qualify.  They only allow hibernation access if you plan to be away for a minimum of two months.  One month doesn't qualify.  But appreciate your assistance, i couldn't find anything when i searched, not knowing the option was called hibernation.
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leonardml

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Thx also Bradley, we don't qualify
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Bradley

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Might have no chance, but my philosophy is it never hurts to call and try. Might save some dough for a few minutes of your time.
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Old Labs

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Regardless, beware any fine print...

Will I be able to switch back to the plan I had prior to switching to the Hibernation Plan?

As long as your previous plan is still being offered, we will switch you back to it.  Otherwise, you can switch to any of our other available plans in your area.

This is definitely a case where if you like your current plan, you may not get to keep it... some have been burned in the past.
(Edited)
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leonardml

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Boy, and do I know this one!  I played holy h*ll with comcast over this same issue and they stuck it to me good!
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Dave Eicher

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Well two months is better than the three months I was told back when we went to Maine for 6 weeks.