Weather-related issues

  • 2
  • Problem
  • Updated 4 years ago
We are experiencing quite lot of apparently weather-induced outages. Some of these are occurring at times when our DirectTV is still alive.
Photo of Roger Byford

Roger Byford

  • 0 Posts
  • 0 Reply Likes
  • confused

Posted 4 years ago

  • 2
Photo of Brad

Brad, Viasat Employee

  • 3563 Posts
  • 1340 Reply Likes
Hi Roger

We should be able to withstand most weather events but satellite does from time to time get affected by weather. As we're not using the same signal or satellite from DirecTV it's possible to see one working over the other. We can look into this for you if you want to call us at 855-463-9333 or you can email us at