we would like to know why we dont get a copy of our bill in the mail

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Photo of Lois Lagrange

Lois Lagrange

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Posted 5 years ago

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Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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ViaSat is an E-company, and does not send out paper bills. Your bills are available on-line. You should be receiving an email stating that your bill is available on line, and showing the amount. This email also includes a link to your itemized bill.
Photo of Exede Lindsey

Exede Lindsey

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Hello Lois, Steve is correct; Since Exede is a paperless company, we communicate with our customers via email. When a customer wants a copy of their bill, we direct them to Online eCare and they can print the bill from their browser. Please feel free to view a copy of your invoice through your customer portal at myexede.net. If you need further assistance please send us your account and contact info to exedelistens@viasat.com. Thank you. 

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