we want to cancle our internet because it does not work hardly at all . but still continue our phone . is that posible

  • 1
  • Question
  • Updated 1 year ago
when tring to use the net it pauses every 5 second. not worth even having
Photo of Kim Hoffman

Kim Hoffman

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Christine Conrad

Christine Conrad, Champion

  • 263 Posts
  • 292 Reply Likes
You must maintain your internet account to have the Exede phone.
Photo of Brad

Brad, Viasat Employee

  • 2887 Posts
  • 968 Reply Likes
Unfortunately the phone is VOIP, which means it requires the internet to be used. Exede does not offer a stand-alone phone option.
Photo of Jim

Jim, Champion

  • 542 Posts
  • 278 Reply Likes
Check out MajicJack. I have had it over a year and am very satisfied. $35 per year.
Photo of Jake Carson

Jake Carson

  • 3 Posts
  • 0 Reply Likes
Just because no one wrote it out, and it may not have been made clear before - the phone is VOIP. Which literally means Voice Over Internet Protocol. So, that's specifically why you need the internet for the voice. Because it is over the internet.