we have good speed can sign onto xbox live but unable to join a game, why is that?

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we have great speed, great ping, able to sign on xbox live but are unable to join a game, why is that?
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Christy Johnson

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  • frustrated

Posted 3 years ago

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Kaotic Technologies

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Are you running through a router or direct connect From modem to xbox?
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Brian Shackelford

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The game may not allow you to connect due to the combined latency between your system and the one you are connected to.  Satellite internet has about a 700 ms delay that other internet connections do not.  Some games do not play well when the latency gets high.
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Kaotic Technologies

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I'm going to be honest as an installer it's always 50/50. some will connect and some will not, latency and time outs might be why.....not sure

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