Canceling via email

  • 1
  • Question
  • Updated 4 years ago
  • (Edited)
We Canceled,Sent Exede legal notice this time as in October 2015 our call didnt get the service cancelled and now you are trying to charge for the months we didnt use Exede?(we saved documentation)So we emailed our cancelation notice as required by law.Why are you sending a new bill notice?Dylan B
Photo of keeslar


  • 20 Posts
  • 3 Reply Likes
  • confused

Posted 4 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Keeslar, 

Per account verification and legal disclosures, we must instruct that you give us a call concerning disconnection, these terms are also specified within your 24month contract agreement. Please give us a call at 866.945.3258. Thank you