Payment issue

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
we don't have this account anymore don't take any amount of money out of our checking account
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Stephanie Joy Beals

  • 1 Post
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Posted 2 years ago

  • 1
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wm4bama, Champion

  • 266 Posts
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You can change your payment option on-line...just enter your new account or credit/debit card info...but you can't keep Exede without a valid method for them to automatically make charges each month...
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Bev, Champion

  • 2623 Posts
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If you can't log in to account managment (your usage page) email your information to or, call customer service at 855-463-9333.

The account management page has been having technical issues for a couple of days, so you may need to use email or the phone to contact them. This is a public forum so, don't post any account or financial information here.
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Exede Lindsey

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Hello Stephanie, if you no longer have an Exede account please give us a call at 855.463.9333 so we can review your account and get this taken care of as soon as possible.