we can call out; but are not receiving calls in

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  • Problem
  • Updated 2 years ago
  • Acknowledged
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gerald carlson

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Posted 2 years ago

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Exede Lindsey

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Hello Gerald, 

It sounds as if you may have some cables crossed with your Voip ATA , please send us your account and contact info to exedelistens@viasat.com or Call Exede Voice Care at 855-463-9333and we can figure out how to get this resolved.

TROUBLESHOOTING YOUR EXEDE VOICE SERVICE 

http://viasat.force.com/kb/articles/General/Troubleshooting-your-Exede-Voice-service      
(Edited)
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gerald carlson

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phone is working now to the e-mail problem
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Exede Lindsey

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That’s great new Gerald, please email us if youhave any further concerns or questions going forward.  
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gerald carlson

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not receiving calls again!! e-mail not working also