We are not in residence but someone is using all of our data allowance with an I-phone. What can I do?

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We are not in residence but someone is using all of our data allowance with an I-phone. What can I do?
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Robert A.R. Mills

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Posted 2 years ago

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Robert A.R. Mills

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I am waiting for a reply.
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Exede Lindsey

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Hi Robert please reviews the following link in regards to controlling who’s on your wireless network. This should provide some tips on protecting your Exede data. 

http://viasat.force.com/kb/articles/General/Control-who-s-on-your-home-network 





(Edited)
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Josh

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Lindsey if he was not home then a router would be irrelevant, this has happened to a lot of people and everytime it came back to iPhone and Linux desktops which most of the techs have iphones. yall tried to make me think I had someone with a Linux desktop setup in my yard stealing wifi and a router had never even been hooked up. a lot of times this is the result of a technician when they connect to the connection using their app.and yes it will eat data.
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Josh

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they will just tell you to change your router password, is the pretty standard reply to this issue, a lot of others had same problem and low and behold it was iphones that showed up. best not to even use a router if you do not have to that way it can be ruled out, but I do understand what you mean because I have used up alot of data with everything unplugged and not even at home.