Billing issue

  • 1
  • Question
  • Updated 3 years ago
  • (Edited)
I paid $99.00 t0 get my account set up and installed and was told that money would be put back into my bank account after installation. It has not yet been credited to my account.
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Linda Beck

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Posted 3 years ago

  • 1
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Brad, Viasat Employee

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Hello Linda. 

If you email us at exedelistens@viasat.com or call us at 855-463-9333  with your account information we can check on this for you. This is our public forum so for security we ask you do either option. If this was something that was to be returned it typically takes 3-5 business days to refund.