I am EXTREMELY unhappy with Excede right now. First of all, we only decided to go with Excede because of the bundle with Directv would end up being less than that of our local provider. Excede was installed with no problem. Then, when a Directv installer came to the house they said they would be unable to install a satellite due to the position of our home and the trees in our backyard. So, they automatically cancelled our Directv order which lead me to want to cancel Excede and go with our local provider since we only signed up because of the bundle! I honestly was under the impression from what my sales rep had told me that the first three months were basically a trial run, which is why the pricing is lower the first three months, so you can test out what works for you. In addition, we haven't even had the service for 10 days! You would think they would give you even that amount of time to cancel. Nope, I need to pay $15 per month for the 23 months remaining. I realize that Directv and Excede are different companies, but they are associated with each other because of their bundle deal. I am just extremely unhappy. Was wondering if anyone would be able to help me with some options here.