my family is considering buying a house where satellite internet is the only option. We currently have Comcast internet. I work from home and log in through SSL VPN and it is my understanding that it might not work with Viasat. I would be getting the gold 30 package as that is the fastest one available in my area.
So basically moving there is contingent upon us having quality internet service but reading some thing s on this forum makes me think that their speed advertisements are extremely misleading.
was or is anyone else in the same boat?
Can't speak to that VPN, but I do use one and I also log in from time to time on my work computer from home. It works, but it is going to be nothing like what you have experienced. From my experience, people who go from cable to satellite internet really struggle. Just don't have too high of expectations. Don't plan on streaming all your video content. Don't expect to play first person shooter games on game machines. Do expect fluctuated speeds based on the time of day, and if you do stream expect no better video resolution of 720p and you could experience buffering from time time time.
If you must move to the country and have satellite internet, than Viasat is your best option. just manager your expectations.
That's nothing against ViaSat, but satellite internet in general. It's not reliable enough to base a life purchase on. Satellite internet is the one form of internet, more than any other, that is subject to major speed fluctuations, not only hourly but over the long haul. The speed you get next year may not be anywhere near what you get now. Satellite internet can also be somewhat temperamental when compared to other forms of internet, and lets not forget the way weather can affect it... at both your location AND the gateway's.
Sorry, I don't mean to sound like such a downer, but when you're making such a major life purchase that is as dependent on internet as it seems for you it's just not good enough, at least in my book, and I've had great satellite internet for the last 14 years.
And working from home with a VPN? Some VPNs work, some don't, and some work just so and so. VPNs and satellite internet can be a bit iffy. The following page has some info regarding VPNs...
My comments on exede support: I've had 3 support calls and all they say is I need to pay $100 to have a technician come out and fix THEIR modem. I'm not paying to have them fix their own equipment. It's a terrible support model. I asked to have a manager call me the second time. They wrote up a case and said someone would call me. They never did. I called back and they said they had no record of the request and that I couldn't speak to a manager. On the 3rd call their connection to my service was so bad they couldn't connect. Again they blamed their modem. I said just send me a new modem then. They wouldn't. The app you can download tells you nothing. exede will not share any user data with you so you can diagnose things (I'm guessing they have not invested in proper diagnostic tools that would provide data). It's been a frustrating experience. I've resorted to using my Verizon jetpack at night as it's a much faster/reliable connection.