voip stopped working

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  • Question
  • Updated 4 months ago
My voip isnt working a voice says internet cable is not connected.  I've hard reset the modem and telephone multiple times with no results.  Emailed viasatlistens yesterday Sun, Nov 3, 1:55 PM, haven't got a response yet, resent email today.  Included account and phone numbers, anything else I need to do??
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Bill Thompson

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Posted 4 months ago

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Photo of ExSatUser


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Could call Viasat customer service directly, if you have another way to call.
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Matt B, Viasat Employee

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Bill, we're always a bit behind responding to emails sent in over the weekend.  I see both your emails, you should get a response today.