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My Voip rings about 4 times and then disconnects all calls right as our answering machine is about to come on. I have already called and had customer service turn off voicemail (or rather set it to never go to voice mail), but why does the phone disconnect the call before people can hear my machine? Once my machine's message is done it records a sound that is the same as a busy signal sound....everytime! Help please, we need to be able to use our machine as we were told we could. Thanks!