VIDEO CAMERAS slow??

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  • Updated 1 year ago
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VIDEO CAMERAS SKIP ABOUT 4 TO 8 SECONDS ON LIVE VIEWING. I have the liberty plan with 12 mb down and about 3 up. How can i fix that to really see my cams????
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jon.brandon

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Posted 1 year ago

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Brad, Viasat Employee

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Hi Jon

I know with some video cameras this is pretty common. How's your data looking? Once you hit a limit you do go down to about half the speed. Other things can factor like if your speeds are slow at the moment or if you're using a 3rd party router and sometimes in this case some cameras require a Persistent IP address to fully work (if that's the case you'll need a business account). 
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jon.brandon

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I have a cradelpoint ibr 600b router. I do have all cameras set to static. I did not have that with an att cell card. What would be different for a business account???
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Brad, Viasat Employee

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With the residential connections we have a dynamic IP. Business will give you a persistent IP but if they're working fine aside from the delay our advanced tech team might be a good resource. You can reach them at 855-463-9333