First, stating your download speeds can even be 100mbps is a joke. Your prices are ridiculous and unlimited DOES HAVE A HARD CAP, (didn't think you could go slower than dial-up speeds) don't be fooled with the reworded "deprioritized" bullcrap, it's the same thing. *Cancelled after less than one month of use* ADVICE: BUY A HOTSPOT & DON'T WASTE YOUR TIME!! I live less than five miles from Downtown Dallas and not in the boonies (no offense) and the service utterly sucked. Yes, I was used to high-speed ATT&T internet for years and hadn't used these speeds since circa early 2000's. But I was told nothing but failed promised and was basically pushed into this service. I mean really, what company sends you daily personal texts before your installation date stating they're free that day (which thought was odd, but nice at the time). I am actually in violation of my lease from where they installed the dish, PLUS cannot even close my bedroom window because of the cord they placed through it in winter. Now my 8 1/2 month pregnant self has to somehow get on a latter & retrieve some part of the dish off and send it back, great. I admit I should have known or done research on multiple aspects. Such as there really is still dial-up speed internet in the city and everywhere, hotspots are way faster, the contract years, building policy on dishes, speeds on internet, etc. But learned the hard way and I'm out hundreds of dollars for being naive. I do understand if you live in the mountains or a secluded area you may have no choice, but I had choices and I called and fell for the car salesmen pitch. Womp, Womp. Regardless, people do your research on this company and service before settling into the contract, I promise you there are way better options out there, even with this oh so hyped, but piece of trash "vista-2 satellite", some crap I read somewhere. Anyway, that's all I have to say. Literally every other review is 1 star basically.