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Hughesnet was horrible. They lied to me about throttled speeds on the Gen5 sales call. Told me it would be up to 3 Mbps. Wrong. It never exceeded 1.4 Mbps and browsing during peak congestion (5pm - 12am) was like dialup or worse due to the ping and jitter lagging (whether throttled or full speed). I was throttled during the day, when I do most of my work from home and there is no congestion. Customer service refused to acknowledge that degradation of service was due to congestion and always required ridiculous procedures of testing speeds on a 3rd party platform and connected via ethernet. If you were throttled, forget getting help with your service's performance. Blaming my equipment when hundreds of customers complain about the exact same issues. Besides, downloading files was never the issue. It was website load times, constant delays with net handshakes, etc.
Rant over. Viasat is consistently delivering more than the bandwidth allocated by my plan (Bronze is supposed to be 12Mbps, but usually tests around 17Mbps). Even during peak usage hours, it is delivering 10+Mbps. Streaming works better (although initial picture quality is lower than HN was but it soon clears up into good watchable quality). Websites load faster. Everything works like it seems it should and so far, the wifi router hasn't had any weird issues like the HN one did (random resets, loss of connection, DNS errors, web acceleration errors).
I'm paying $15/mo more than I was with Hughesnet but it is worth having usable internet all the time. Thanks Viasat. And to those who have complaints about Viasat-2 service: If your internet is working like mine, you don't know how good you have it until you've spent 2 years with Hughesnet! @GabeU and any other Hughesnet ppl on this forum, try out your competition and maybe you will stop evangelizing an inferior service and belittling upset HN customers over on that forum. Your awesome speed test results with HN are not the norm and I genuinely wonder if as evangelists, your traffic is prioritized like mine seemed to be anytime I complained enough.