VIASAT please call Stanley Browning Thanks

  • 1
  • Question
  • Updated 1 month ago
  • (Edited)
I ordered Viasat Bronze package today from GVTC who is my current internet provider....I have opted to increase speed by going with Viasat however I want to get the $50 for first 3 months that you offer. My name is Stanley Browning. Laura was my rep and she said you will be installing in 2-5 business days. Thanks Stanley Browning, Location address of install: Phone Number :

Mod note: Removed all personal information
Photo of Stan Browning

Stan Browning

  • 0 Posts
  • 0 Reply Likes
  • concerned due to poor customer service with Viasat from the start....90 minutes wait on New Customers trying to Order.

Posted 1 month ago

  • 1
Photo of Marika

Marika

  • 127 Posts
  • 64 Reply Likes
The forum isn't a direct service line, so don't put your personal information in your public post.  Email viasatlistens@viasat.com for actual direct support, give them  your account number and all other relevant information so they can properly help you.
Photo of G E

G E

  • 33 Posts
  • 5 Reply Likes
Cancel it Stan get out now you will only be disappointed, I promise.!!
Photo of barg_

barg_

  • 68 Posts
  • 19 Reply Likes
You want more speed than what you have now? You have DSL? Do you watch videos such as Netflix? Are you also keeping your old service? Go to viasat.com/internet , put in your zip, and read the fine print carefully. Also read the posts on this site carefully , especially about speeds after prioritization caps, do it BEFORE your install, since you can't cancel service after the install without a termination fee.
Photo of Brad

Brad, Viasat Employee

  • 3047 Posts
  • 1069 Reply Likes
Hi I just removed all your personal information as this is a very open and public forum. 

If you call our sales team at 844-605-2426 they can confirm everything for you
Photo of Brad

Brad, Viasat Employee

  • 3047 Posts
  • 1069 Reply Likes
Looking at GVTC it looks like that's a provider out of San Antonio. If you can get DSL or Cable you probably would want to keep that service as those services won't have the restrictions of satellite internet like high latency or data restrictions. Otherwise call that number in the reply above and we can confirm everything for you