VIASAT please call Stanley Browning Thanks

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  • Question
  • Updated 2 years ago
  • (Edited)
I ordered Viasat Bronze package today from GVTC who is my current internet provider....I have opted to increase speed by going with Viasat however I want to get the $50 for first 3 months that you offer. My name is Stanley Browning. Laura was my rep and she said you will be installing in 2-5 business days. Thanks Stanley Browning, Location address of install: Phone Number :

Mod note: Removed all personal information
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Stan Browning

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  • concerned due to poor customer service with Viasat from the start....90 minutes wait on New Customers trying to Order.

Posted 2 years ago

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Photo of Marika


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The forum isn't a direct service line, so don't put your personal information in your public post.  Email for actual direct support, give them  your account number and all other relevant information so they can properly help you.
Photo of G E


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Cancel it Stan get out now you will only be disappointed, I promise.!!
Photo of .


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You want more speed than what you have now? You have DSL? Do you watch videos such as Netflix? Are you also keeping your old service? Go to , put in your zip, and read the fine print carefully. Also read the posts on this site carefully , especially about speeds after prioritization caps, do it BEFORE your install, since you can't cancel service after the install without a termination fee.
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Brad, Viasat Employee

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Hi I just removed all your personal information as this is a very open and public forum. 

If you call our sales team at 844-605-2426 they can confirm everything for you
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Brad, Viasat Employee

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Looking at GVTC it looks like that's a provider out of San Antonio. If you can get DSL or Cable you probably would want to keep that service as those services won't have the restrictions of satellite internet like high latency or data restrictions. Otherwise call that number in the reply above and we can confirm everything for you