Viasat on JetBlue

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  • Updated 2 months ago
Just completed a trip on JetBlue. As most now know, Exede by ViaSat is provided free to all passengers. The service was great, so just wondering what makes the service so different from what we have at home.
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Tom

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Posted 2 months ago

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Spinninghorse, Champion

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Big business, higher priority.
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VeteranSatUser, Champion

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I am not sure if I am been on a flight served by Viasat Internet, but on the flights I have had the wifi in a plane works better than the wifi at my house.  I can watch movies with no buffering at 30,000 feet, at 300 feet, I am lucky to get 280p with buffering.
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John Postizzi

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I flew on JetBlue last week. That is how I heard about Viasat. 
I canceled my Verizon Jet Pack MIFI so that I can use Viasat.
I am excited about the unlimited data and high speeds.
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VeteranSatUser, Champion

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Ummmm....

If you are being serious, you might want to temper your expectations. Viasat Internet is neither unlimited or high speed at times.

You get a certain amount of priority data. After that, you will be deprioritized. Speeds will then fluctuate wildly, depending on the time of day.

I wish you the best, and maybe you will be satisfied. But I have BOTH a Verizon Jetpack and Viasat Internet. Now I wouldn't cancel either of them, and I am generally satisfied with Viasat, but you might want to temper your expectations.
(Edited)
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Jim16

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Tell us what you expect from Viasat John.  Now's the time to ask questions.
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John Postizzi

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@VeteranSatUser
Why would you keep both?
The Jetpack was costing me $60 per month for 10 gb of data.
I am on a fixed income and the cost of both is too much for me.
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Old Labs

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Commercial airline services may not be indicative of what residential service will be like on Viasat. Folks are just suggesting that you do your home work first before making what is a two year commitment (unless you eat early termination fees).

Plenty of experiences (both good and bad) can be found here. First thing to do is go to viasat.com/internet, enter your Zip Code (or provide it here) and find out what plans are available in your service area  - knowing that folks will be able to weigh in with their own experiences in your service area. Experiences vary wildly from opne service area to another and whether you can get on Viasat-2 or not. Plans on Viasat-2 start at $70 per month after the promo period (plus a monthly modem lease fee) and go up from there - understand what "unlimited data" and prioritization really means to avoid any disappointment.
(Edited)
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VeteranSatUser, Champion

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I the Verizon as a backup to Viasat. It will go down for weather, maintenance, etc. Not a lot, but it does. A couple weeks ago, it went out for 24 hours.

If you don't use the internet a lot (it sounds like you dont), you might be fine with something like a low cost Liberty Plan. Just do your homework as Old Labs says.
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Brad, Viasat Employee

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Awesome! I haven't been able to use Viasat on a plane just yet but I think my last 2 flights were on a low cost carrier that would probably charge a fee if you sneezed so WiFi wasn't an option. I know we have expanded to more carriers here and abroad (SAS which was the coolest airline I've ever flown..they had cameras under the plane and showed you take off and landing approach). 

Unfortunately those of us that moderate the forum are residential based so the airline stuff is all handled by another team I can reach out to them for a better answer but from my understanding when you're flying you're in a beam for a few moments and then to the next one so you're probably not seeing congestion or as much latency and other things you'd see being in a single non-moving location. All the same the airplanes flying overhead aren't stealing bandwidth.