Viasat is Brilliant

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  • Updated 8 months ago
Viasat's business strategy towards residential customers is brilliant.
For a long time now, the data pigs have been stuffing themselves on copious amounts of data. Their unfettered excesses have made many of the normal data consumers to be punished by the congestion caused by other arrogant users. Those willing to stay under 12 gb/mo have been forced to the back of the bus, even though they have been doing their part to live with a reasonable amount of data. Just because the fat cats are willing to pay $100 or $150 per month, they think they should have privileged status over the unwashed poor people who cannot afford those high monthly fees, by pushing them aside.
Viasat's new strategy is to make life unpleasant for these data consuming pig fat cats in the hopes they will leave Viasat. This will make a relatively few people unhappy but in return make a large number of people happy with their newly found bandwidth.
Some on this forum greatly overstate their importance to Viasat by claiming the ability to take Viasat down. They need to go back to their mountaintop and have a reality check. They are no more important to Viasat (or anyone else) than are the rest of us. No matter what their absurd ego driven claims are, Viasat will do fine without them. There will be no class action suit. California is a reasonable place, despite claims it is different. California is not going to take on the obsessive cause of one breast beating malcontent.
The state of satellite technology is not as advanced as is ground based systems. We all need to accept that fact and live with it. There is only so much bandwidth to be shared. Get a life. It was YOUR choice to live in the country.
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Bob Mercer

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Posted 9 months ago

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Casual Observer

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I'm just going to go grab some popcorn - this one should escalate quickly and thanks for taking the heat off me ;)
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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Back 60 years or so ago, I would always ride in the back of the school bus. It was "the" place for the in group in those days. But then, no Ipads, cell phones, computer, xboxes, or internet.

I have a good supply of popcorn, all set for what comes next.
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VeteranSatUser, Champion

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The judge and jury has spoken!

If their strategy was brillant, they would be gaining customers, not losing them.
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J&J

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Hey.... your popcorn smells pretty good, can I have some?
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Bob Mercer

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Viasat exists because of Dankberg. It was his inspiration and his efforts. He and his investors have all the rights and we have none. That is the way it should be.
Any company's objective is to maximize profits, not the number of customers.
Viasat management has accounting tools to know where the cash is coming from and where the cash is going to. We do not, and should not.
Viasat makes more profit from the $50/month customer that stays under 12 gb/month than they do from the $150/month customer who is an unrestrained glutton.
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VeteranSatUser, Champion

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They won't make more money when they lose customers to the competition:).

But since you have so much confidence in this company, I recommend you invest in it heavily. You will then get rich!
(Edited)
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fmj77

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This "fat cat" used up all of his 150GB last month. Get over it.
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Susan Jenulis

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Well, I must be one of the unrestrained gluttons, even though I started out on the 20 GB plan 8 or so years ago, then switched to “Freedom 150 GB plan” described by viasat as being “able to do whatever you want, whenever you want”, THEIR WORDS. I’ve paid for that service as described for three or so years. Never went over 150 GB and usually used 40 GB monthly. Viasat offered it, I took them up on the offer. Does this make me an “unrestrained glutton”? I think viasat should honor their plan and not change their minds because they can make more money by gutting existing plans to put lower data allowance plans first. They also said that my plan had a “Boost 25”. Not sure what that means as I have 1.5 mbps every night and weekends. I’m not against their making a profit, I’m against their misleading advertising and manipulation of existing plans.
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Steve Frederick-VS1/Beam314, Champion

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Please excuse me, I need to get some fresh popcorn.
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VeteranSatUser, Champion

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I wouldn't mess with the Judge and Jury.

Stephen. Are you glad you sold your stock when you did?
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GabeU, Champion

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I'm sure glad I bought a bag of kettle corn today.  I can enjoy it while reading posts via my less technologically advanced internet service.  

And the weekend's not even here yet!  :)  
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J&J

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Now that i'm done playing spin the ATV's in the mud with my friends, I come home to find Mr. Mercer doesn't think a lot of me, and that suits me fine.  I will address a couple things he had to say, just to clear a couple things up.

Mr. Mercer,

Never judge a book by it's cover.  I myself, never judge a person by the clothes they wear because you never know who might be the person wearing them.

I really don't have a love for money.  I wasn't born with a sliver spoon in my mouth, but one got stuck in later.  I have no interest in attending big meetings where people are fussing about how much richer they are trying to become.  I'd rather visit with friends at their's or my home and talk lightly about what our stock is doing, as they too have stock in ViaSat, some with much more than me. None of us could really care less, we appreciate our friendships more.

I really don't care what happens to ViaSat's stock, it could crash by tomorrow morning for all I care.  If I did care, I wouldn't still have such a fortune in Pacific Gas & Electric, because I really think they are going to fail, and I don't care.  I never knew a hungry day in my life and if I did it was my fault for not eating because food was always there.

I live in the mountains outside San Jose on many thousands of acres that I did not earn or buy but ended up with.  I have accountants and other people that manage my financial affairs so I don't have to.  I'd rather be a regular person that lives life like anybody else and see the world through the eyes of the average person which I insist on remaining a part of.  I guess I don't have rich blood.  I didn't ask for any of this but I ended up with it.  I used to go to work like anybody else but opted for an early retirement because life is short and I prefer to live it to the fullest doing fun things with lower stress.  I hope I live a little longer as a result, but one never knows.

My family made their fortune in many areas but none so much as in the 1990's with JDS Uniphase.  I was not interested in what they were doing until I saw a looming storm heading their way and alerted my parents and others to get out, and some listened to me, others called me "chicken Little."  My family got out while it was still good and I have what I do today from someone listening to simple reason.

I could probably show up in Carlsbad with my mangers and tell Mr. Dankburg that "we need to talk" about this thing ViaSat is doing now but I prefer to fight it out like everybody else has to.  I'm only special in that I have the resources to push in more than one direction but it is not for myself, it's for all the ordinary people that I will always consider myself a part of.  I think ViaSat is a greed-driven company and their recent activities has made my friends and I think "The good old days" of ViaSat are over and it's about time to leave.

You do what you think you need to do and I will do the same.

Good day.
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Jab

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@Susan Jenulis....Freedom 150 GB plan

Rejoice....your loss becomes a gift to the CAF-II pilgrims coming onboard.  Yes, their plans will be lower priced, with at least a 150GB data bucket, and at least 10Mbps speeds, over a period of time.

You're helping them to indulge, indulge, and indulge....and become data pigs, a new experience for them.
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tb174

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Brilliant? Viasat has neglected their residential customers by giving bandwidth to airplanes to provide unlimited streaming to flyers! Does this make them gluttons? The residential providers are not gluttons, we are trying to live with subpar internet. It should be expected for my speeds to never get below 1mbps however after I reach my priority data limit, I can’t even get .5! RIDICULOUS. Viasat has neglected us by overselling their beams and bandwidth and only making minimal improvements to their services!
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Jim16

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"Some on this forum greatly overstate their importance to Viasat by claiming the ability to take Viasat down. They need to go back to their mountaintop and have a reality check. They are no more important to Viasat (or anyone else) than are the rest of us. No matter what their absurd ego driven claims are, Viasat will do fine without them. There will be no class action suit. California is a reasonable place, despite claims it is different. California is not going to take on the obsessive cause of one breast beating malcontent."

Very well said.  Crazy Craig has resurfaced to pump up his ego again after 2 years. He's got a new crop of customers to try and impress. He's playing the same broken record he did 2 years ago, only the cost of his special friends spy equipment has gone from 1 million dollars to 3 million dollars. I'm sure that makes him feel better.  He's regurgitating the same crazy crap he did way back then and the results will be the same. He will just embarrass himself again,( if ego maniacs are capable of that).  Go back 2 years ago on his posts and you'll get the idea.   He posted not long ago that Viasat throttles "troublemakers".  Well then he can't be surprised his speeds are "always" bad now.  He must be right!
Lets all just post how great he is and thank him for saving all the ignorant customers and maybe he will go back on his meds.

15 minute intermission to make more popcorn.




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Michael McDowell

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Good luck with the new ISP!  Best wishes and please try to keep us informed along the way!
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VeteranSatUser, Champion

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Agreed. Good luck and keep us posted.

And I also agree that if a person doesn't like how a company treats them or the service or product they provide you, just don't lie down and take it. Look for work arounds or alternative solutions to meet your needs.
(Edited)
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Casual Observer

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Which should go without saying, yet some have been lambasted here for saying exactly the same thing in so many words. Specifically, stand pat, change plans, change birds or move on.

Many are simply tired of hearing all of the threats/promises of legal action and/or claims of breach of contract. Some of those are simply frustrated with that, just as some on the other side of the fence now were frustrated with that approach in the past.

I encourage anyone to take legal action if you feel that's the right course but would suggest the first challenge you face is to show a breach of contract when everyone agreed to the terms of service that allow Viasat to change them at any time and with notice. Barring that I suspect you would need to demonstrate why the contract is simply non-binding.

A word to the wise... rest assured that if it gets to trial, Viasat can & will likely take any of your public statements here and use them against you if possible. This is why your lawyer will most likely tell you to shut up.


Unless you go before a sympathetic jury, a judge is probably not going to take ethics/integrity into account but might find the terms unconscionable - just the facts and remember Dalton's three rules:

  1. Never underestimate your opponent; expect the unexpected
  2. Take it outside, never start inside
  3. Be nice
(Edited)
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Harvey Mueller

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I can't help but remember the class action lawsuit over late fees brought against Blockbuster in 2001.  The settlement was valued at 9.25 million and affected parties received a coupon for 1(One) free movie rental and the balance to lawyers.   I have to believe any lawsuit against Viasat would have the same outcome if it could be won.   
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Jab

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Lawyers are expensive...even Stormy Daniels must pay Trump's attorneys  nearly $300,000, when she lost recently in court. 

If a person wants "justice," FTC is the better route, if a person can support their claim.