Viasat dropping xfinity webpage randomly

  • 1
  • Problem
  • Updated 11 months ago
I get my email from xfinity via their webpage.  Recently (last week or so) I have had problems with my viasat connection losing the xfinity server.  This happens many times/hour, but only lasts a few minutes.  Very annoying.  If I use my phone's Verizon LTE signal to connect this does not happen, so I am quite sure this is a Viasat problem.
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the witkins

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  • frustrated

Posted 11 months ago

  • 1
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Diana, Viasat Employee

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Hello the witkins,  please send an email to viasatlistens@viasat.com with your account and contact information.  Please provide a description of your issue with the error message.  You can also call Customer Care at 855.463.9333.