Viasat comes through... good news for a change!

  • 1
  • Praise
  • Updated 2 months ago
I tend to get frustrated with my satellite internet, and when I saw that Viasat had dropped the monthly priority bandwidth on my new-ish Silver unlimited plan to roughly a third of the bandwidth I signed up for, I assumed I'd just taken yet another one for the team (so to speak).

Not so!

During a conversation with support about an account issue, I learned that I was grandfathered in at the original bandwidth amount, so as long as I don't do anything to interrupt my service (vacation hibernation, plan change, etc.), I'll keep getting the original priority bandwidth as long as I keep my payments current.

Thanks, Viasat!
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Chuck Mayo

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Posted 3 months ago

  • 1
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VeteranSatUser, Champion

  • 3497 Posts
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You were not aware of this? It has been that way for years. But you are correct. Keep your account current, dont move, and dont put in hibernation mode. Hold onto it as long as you can!
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Gary

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It is rare to see any praise here but I have been a customer for many years since Wild Blue, Excede and now Viasat. Not many issues other than when storms come through and the signal drops completely. I have been considering going from my Liberty 12 plan up to a higher plan but fear making any changes after all the negative posts I read here. Why fix anything that isn't broken? All of my components, dish and modem are well over 6 years old and I just worry that any change in the form of an upgrade will change my basic positive relationship.
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VeteranSatUser, Champion

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If Liberty is meeting your needs, I would stay pat.
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Gary

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There is a remote and likely far off possibility that a hard wired cable company will be coming past my home and providing all the services I can only get from satellites right now. I spend a small fortune every month between Sat. internet, Sat TV, land line phone and cellular phone service here where I have absolutely zero cell signal. Out here in the boonies I feel like an analogue man in a digital world and my only real connection is through satellites. When faced with the facts I honestly can't complain about Viasat because it is a heck of a lot better than the alternative of no internet at all which is what the old dial up through the phone lines were. 
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Bob

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Why the landline?

If you have a higher end cell phone you can use it to connect to internet via Wifi Calling feature built in to better cell phones.

Can port your landline to something like Ooma for $5/month
(Edited)
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Gary

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Data caps on the Viasat, unreliable during storms and wife needs absolute connections to her work one way or another. I can do calls through WiFi now but they stink. Even texting between my I phone and other brand androids is spotty at best. Iphone to Iphone works great through Wifi.