Posted 12 months ago
Bev, Champion
Brad, Viasat Employee
Will this satellite charge you for data you never used to???
Steve Frederick, Champion
Brad, you don't get charged for the data you actually use, you pick a plan with the amount of data that you think you need for each month. If you use less data than your plan allows, there is no credit given to you in any way. If you go over that amount, there is no additional charge for any data over your priority data, however, depending on what plan you are on, you may be slowed down to the point where you can do some web browsing.
So in effect, if you use less data in the month than your plan then you are being charged for the data you chose not to use.
So in effect, if you use less data in the month than your plan then you are being charged for the data you chose not to use.
Brad, Viasat Employee
Keep in mind updates run the background as well and that can stealthily steal data too. email us at exedelistens@viasat.com and we can do a data review for you.
So it's possible to wipe thru 12 GB in one day watching a movie?? Lol no
Brad, Viasat Employee
1000% agreed with the above replies. While one movie won't use up your data solely, it will take a considerable bite out of your 12GB limit. In addition other online activities contribute as well. Using 12GB in a single day isn't impossible but we will be more than happy to review your complaint if you email us at exedelistens@viasat.com
I'll also add that it can really depend on what device you're using to watch a movie. We stream a WWE pay per view roughly once a month. Each event is around 3 hours long so somewhere around an 1 hour or so longer than a typical movie. I've found that if I use my Apple TV to stream the event we will easily use 10 gigs or more. If I use the Playstation it uses roughly half that for whatever reason. So that's something else to think about/test when watching something streaming.
Bev, Champion
Yes Joshua, the device can make a difference. In your case, I would bet that the TV is capable of higher resolution than the PlayStation, thus, the PlayStation is the better option for streaming video.
Consoles, like cell phone load the mobile or smaller, more compact versions of things while computers and, most Smart TVs load the full version so, those are better options for conserving data. (with the exception of video calls on your cell phone or tablet, those gobble data.)
Consoles, like cell phone load the mobile or smaller, more compact versions of things while computers and, most Smart TVs load the full version so, those are better options for conserving data. (with the exception of video calls on your cell phone or tablet, those gobble data.)
Viasat 2 status
Brad, Viasat Employee
It's currently approaching its final orbital slot. We expect to open it to customers early 2018
Old Labs
Bev, Champion
Jim16, Champion