Viasat 2 is set to launch 6-1. When will the new gateways be ready for use?

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Grumpyoldman

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  • nosey

Posted 2 years ago

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MaryM

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From the press releases of 4/26: ViaSat-2 is expected to enter service in early calendar year 2018.
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Brad, Viasat Employee

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Unfortunately the satellite won't be able to service everyone immediately with the launch. A series of tests have to be done, we'll have a trial to test the service with some areas with customers, and so on. We're anticipating early early 2018 for full serviceability (just 6 months away from now not 10-13). As the tests happen we may transfer some of that workload off of ViaSat 1 (where most get their service) and can offer different plans so periodically check what's available and check here for announcements. In the meantime for those wanting more information on the next steps of what happens following today's launch check out this link: https://www.viasat.com/news/what-happens-after-viasat-2-launches-step-2-orbit-test
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Grumpyoldman

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Always the optimist, huh! I'm going to say closer to 8 months.
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mike barber

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I had Hughesnet before Exede and yes, they have there own set of issues so it's the lesser of two evils and Hughesnet has the higher technology, faster speed. 
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James

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humor me on this though, I am betting "new customers" will be put on the new satellite when the time comes and they will oversell yet agin and we will all be back to square 1 agin? I am almost 99 percent sure that is how it will work out.
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mike barber

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I didn't think of that but I'll bet you are correct. They will start an extensive ad campaign, spend all the time and effort recruiting new customers and we will get the "new and improved" service sometime in 2019......
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Brad, Viasat Employee

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That is correct. Once it launches we'll have to get the satellite in the orbital slot, then run several tests and trial periods before we can fully release the services from the new satellite.
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Grumpyoldman

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Brad, that was the reason for asking the question. You have non-technical customers who have been told that once ViaSat II is launched, their speed problems will go away. Technically  correct, but a little misleading on the time frame. I want those who follow this to know that it is in ViaSat's best interest to get this satellite in service. It's a large capital equipment investment that is bringing in no revenue. So I would assume nobody is just sitting around with their thumbs up their Jumpa, not to mention the hit they are taking in their reputation.

 As with all electronics, things malfunction. And if you lose a gateway you tax the remaining gateways even more. By adding more gateways, with more bandwidth, you become more fault tolerant and your gateways can be designed more economically and still keep the network running smoothly. We all know more bandwidth means a faster max data rate.

This comment may be an oversimplification of the process, but I hope that it gives a rudimentary understanding of what's going on.
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Jim16

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Alright everyone. Save a few MB's to watch the Launch Thursday night.
Between 7:45 p.m. and 8:45 p.m. EDT (Jun. 1)
The mission will be broadcast live via Arianespace’s website... http://www.arianespace.com/
And should also be on their YouTube page...https://www.youtube.com/arianespace
 Coverage will begin 15 minutes before the scheduled liftoff.

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mike barber

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SAVE A FEW MB'S ?????  I don't have enough to make it through the month as it is and I never watch any video....
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Concentric Circles

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It's August 19, 2017.  Any update on how the satellite is doing and when new plans will be available? 
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Steve Frederick-VS1/Beam314, Champion

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ViaSat 2 is still on its way to its final orbital position. It is scheduled to reach that position some time in October. After that, the commissioning and testing of all of its systems will be conducted. It is expected to be available for customer use sometime in early 2018.
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Concentric Circles

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On schedule then, thanks (:  I suppose you don't have any information as to how long it will take before they get full coverage?  I ask because I'm in an area where they won't even do new installations, and I'm still on the Wildblue satellite (so I get max 500 kbps most of the time, 50 kbps throttled).  So I'll be the last to get the new plans.
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Steve Frederick-VS1/Beam314, Champion

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Once ViaSat 2 is ready for the customers, it will cover most of the United States, part of Central America, the Caribbean, parts of Canada and the Atlantic Ocean. You should be able to get off the Wildblue satellites and get service from ViaSat 2
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Old Labs (VS1-329-L12FZ)

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So I'll be the last to get the new plans.
I'd hope your beams would be the first to go live... you guys have suffered much longer than we have. With all new equipment you guys would be the perfect guinea pigs and regale us with endless oohs and ahhs... as you leap forward a decade.
(Edited)
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Bev, Champion

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Best projected coverage map I can find for Viasat 2.

https://www.viasat.com/viasat-2-coverage-map-from-la-to-istanbul
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Concentric Circles

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It's early 2018.  When will we get new plans? (Jan 5)
(Edited)
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VeteranSatUser, Champion

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Probably by the end of the month or early next month IMHO.
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Grumpyoldman

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My money is on late feb- april 2018. Hope it's earlier though! You know what is funny?I have seen alot fewer people complaining about their speed. Maybe they put it online and didn't tell us? (You all realize I'm kiddin' about the online, right?)
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J&J

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Ummm Fellas...  You DID hear that Viasat-2 blew a fuse...right?
 
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Michael McDowell

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Good luck getting a Service Call on that!