Via Sat is the worst company ever!!!!!!

  • 3
  • Problem
  • Updated 6 months ago
I had this company for 4 years and cancelled my service in April 2019 and they sent a box to send there stuff back and in the box they had a piece of there stuff that you would have to climb up on the roof of your house to get. So I sent a letter back telling them they could send someone by anytime to pick it up. Got no reply and the next thing i know they charged my card without authorization $157.95  Crooks !!!  I have never had a company expect there customers climb there roof to get there stuff down to send back to them. And when I called to talk about the charge they said its not there problem. Very bad customer service and just an all around bad company.
Photo of David W McMahon

David W McMahon

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Posted 6 months ago

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Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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You agreed to send back the Tria(on your dish), modem and power supply when you signed up for Viasat. It is in the contract you agreed to.
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Anyways so long ViaSat!