Via Sat is the worst company ever!!!!!!

  • 2
  • Problem
  • Updated 2 months ago
I had this company for 4 years and cancelled my service in April 2019 and they sent a box to send there stuff back and in the box they had a piece of there stuff that you would have to climb up on the roof of your house to get. So I sent a letter back telling them they could send someone by anytime to pick it up. Got no reply and the next thing i know they charged my card without authorization $157.95  Crooks !!!  I have never had a company expect there customers climb there roof to get there stuff down to send back to them. And when I called to talk about the charge they said its not there problem. Very bad customer service and just an all around bad company.
Photo of David W McMahon

David W McMahon

  • 1 Post
  • 0 Reply Likes

Posted 2 months ago

  • 2
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3128 Posts
  • 2014 Reply Likes
You agreed to send back the Tria(on your dish), modem and power supply when you signed up for Viasat. It is in the contract you agreed to.
Photo of WilliamM

WilliamM

  • 14 Posts
  • 2 Reply Likes
Anyways so long ViaSat!