Via sat 2 plans

  • 3
  • Question
  • Updated 2 years ago
  • Answered
When will we hear about new plans? About when will new plans be out?
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes

Posted 2 years ago

  • 3
Photo of Oliver

Oliver

  • 325 Posts
  • 104 Reply Likes
some time in Feb maybe during the earnings call for viasat
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes
When are earning call?
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3177 Reply Likes
Not necessarily everywhere....
Photo of Jim16

Jim16

  • 2453 Posts
  • 2183 Reply Likes
Sorry. I don't believe that "Elite" dealer.
Photo of Bradley

Bradley

  • 1411 Posts
  • 457 Reply Likes
There are dealers with sites saying it will be 50Mbps or better download speeds with 3-5 uploading. No one puts a data size out that I can find. Must be a well kept secret.
Photo of TQ

TQ

  • 51 Posts
  • 16 Reply Likes
It is still fun to speculate on what is going to be offered. Time will tell........
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 4281 Posts
  • 4367 Reply Likes
FWIW,

Viasat Sets February 8, 2018 for Q3 2018 Fiscal Year Earnings Conference Call and Webcast

http://investors.viasat.com/releasedetail.cfm?ReleaseID=1056097

Transcripts usually show up on seekingalpha.com shortly thereafter for those wanting it in print.
(Edited)
Photo of Jim16

Jim16

  • 2453 Posts
  • 2183 Reply Likes
Maybe the biggest obstacle now is the back ordered Modems?  No new plans until that is taken care of....
Photo of Oliver

Oliver

  • 325 Posts
  • 104 Reply Likes
New sat gets a new modem and tria so it would not be backordered i would think? I doubt we will see many current users moved over to viasat2. just new users mostly getting on.
(Edited)
Photo of Brad

Brad, Viasat Employee

  • 3542 Posts
  • 1327 Reply Likes
That's correct. Viasat-2 will require new equipment/modems. Backlog won't delay it. 
Photo of James

James

  • 333 Posts
  • 52 Reply Likes
I would just like to stop paying a modem rental fee since I been paying it for almost 3 years and yall are not asking for them to be returned
Photo of johnny c

johnny c

  • 379 Posts
  • 161 Reply Likes
I'm not interested in going over to V2, but i'd like to see some benefit over v1 so some current customers would want to switch over so v1's load gets considerably lightened so we can get much better Mpbs on a continual basis, ie prime time etc.   And/or Viasat distributes V2 equipment free of charge to some beams to distribute the load, thereby giving better overall customer support.

Wishful thinking.
Photo of Brad

Brad, Viasat Employee

  • 3542 Posts
  • 1327 Reply Likes
I would say that's more realistic than wishful. With the 2 satellites sharing the workload ViaSat-1 will see the grasp of congestion start to loosen which means better performance and plans like the unlimited plans in more areas.
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes
Can you answer my question above please Brad?
Photo of Stephen Rice

Stephen Rice, Champion

  • 2840 Posts
  • 1473 Reply Likes
Early 2018.
Photo of Bradley

Bradley

  • 1414 Posts
  • 458 Reply Likes
It would make sense to wait for the earnings call in one way, but they might want to speak of the success of new plan offerings too. Feb 8 sounds about right though. Can’t remember the company or article, but I read yesterday ViaSat had partnered with a new company for installs. Perfect 10 maybe?
Photo of Brad

Brad, Viasat Employee

  • 3542 Posts
  • 1327 Reply Likes
Sorry James 

I've been sworn to secrecy and I'll be thrown into the cage to fight mutant warriors to the death if I talk too early and I'm sloppy with my footwork on swordfighting.....kidding (well I'm pretty bad at pivoting and the ponytailed sword fighting instructor kept harping me on that when I took lessons so that part is still true)

All joking aside, I know everyone is excited. We are too (albeit a little stressed as well) I'd say to routinely check account.viasat.com  starting in February. Like now plans will vary by location and availability and you may not even have to go to ViaSat-2 for new plan options. We are formally making announcements with the aforementioned earnings call. This post by Lizzie kinda covers the release plan so far https://community.viasat.com/viasat/topics/viasat-2-has-begun-beta-service-announces-commercial-serv...

As always check back on this forum for announcements as well! We will definitely let people know. 
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes
I may will switch to viasat 2 to get higher speed and cap. Plus it get better clear view and signal
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes
Is that why I am not seeing plans available on my account? Just seeing my current plan I am on and no other plans
Photo of Matt B

Matt B, Viasat Employee

  • 1064 Posts
  • 514 Reply Likes
James,

If you're not seeing plans in the dashboard, call Customer Care.  This happens from time to time, it's likely that there will be available plans for you that they can see.

855-463-9333
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes
Ok it been down for a month. I will just wait for new plans to come up
Photo of Brad

Brad, Viasat Employee

  • 3542 Posts
  • 1327 Reply Likes
Those are all still TBA even for us. I'd just say to check here and there starting next month. If it's not showing try again in a few days. 
Photo of Stephen Rice

Stephen Rice, Champion

  • 2840 Posts
  • 1473 Reply Likes
What makes you think you will need to switch to Viasat 2 to get better speeds and a higher data cap?
Photo of Brad

Brad, Viasat Employee

  • 3542 Posts
  • 1327 Reply Likes
just keep rings out of sight! we found while testing that it gets really worked up around them. Hobbits too!
Photo of Jim16

Jim16

  • 2453 Posts
  • 2183 Reply Likes
Photo of fmj77

fmj77

  • 893 Posts
  • 537 Reply Likes
Because Viasat 2 will most likely provide faster speeds and more data.
Photo of James

James

  • 333 Posts
  • 52 Reply Likes
hughes net has had cameras in their trias for years now
Photo of DAVE  W4DRA

DAVE W4DRA

  • 150 Posts
  • 30 Reply Likes
Hey Jim16
Where did you find that picture of my brother?  He has been long lost....  ;-)
Photo of Billy Hodges

Billy Hodges

  • 133 Posts
  • 35 Reply Likes
I have signed up for a presale email list from a elite dealer in my area to get on the list to have vs2 installed. I got a email from them last with what the plans will be but sorry I can't say what they will be but they will be good.
Photo of Bradley

Bradley

  • 1414 Posts
  • 458 Reply Likes
I can see ViaSat being very positive on future subscriber growth, but the conference call will focus on government contracts and airline contracts. I do think price of plans will fall for most for comparable plans. Modest increases for better plans. If prices (and thereby arpu) doesn’t decrease, I’m not sure how successful this venture will be.

I can see people dropping Hughes Net like a bad habit. Consistent speeds over 25Mbps will draw DSL subscribers away if data caps are high enough. If data caps remain around 150GB, and throttling after that remains abysmal prime time, I fear we will be looking at either a continuation of subscriber loss or neutral churn at best.
Photo of J&J

J&J

  • 1788 Posts
  • 1084 Reply Likes
  

They're going to fill VS-2.  If they didn't think "They will come" then they wouldn't be building the VS-3 sats.  Demand is never going to be a problem for Viasat.
 
Photo of Bradley

Bradley

  • 1414 Posts
  • 458 Reply Likes
I think they will do that by reducing plan costs and providing better plans. If they do that, yes, it will be a busy time for ViaSat 2.
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 4281 Posts
  • 4367 Reply Likes
Good point, Rique and that was the exact strategy Viasat followed several years ago when introducing new plans to new customers while holding them back from existing customers until outrage ensued amongst the existing customer base. The cries of why cant I get Freedom as a loyal customer and why can't we have first crack at them still ring in ears - some others might remember that.  

They'll likely pursue a more balanced strategy this time (although there will likely be a push to increase subscribers).

The upcoming earnings call will be interesting just as the past ones are if you can find the transcripts. Of major interest to me will be seeing the residential subscriber counts as of Dec 31. As of September 31, it was 589,000 down from the high of 696,000 the prior year - a fairly signficant attrition rate in a little over a year and we might see how well folks are taking to the "unlimited" offerings - at least part of that strategy was to gauge plans and stop some bleeding, IMHO.

While I anticipate more bang for the buck, I'm not counting on less bucks being doled out but we shall see and Brad, Matt B and others ain't talking.
(Edited)
Photo of VeteranSatUser

VeteranSatUser

  • 5133 Posts
  • 3177 Reply Likes
You are accurate as always Old Labs. Plan choice will have a lot of impact on which satellite you get. But saying now, I got the Silver plan and want to move to Viasat-2. I don't think that is going to happen.
Photo of Christina Corrigan

Christina Corrigan

  • 4 Posts
  • 3 Reply Likes
I normally get within 6 days of usage before i hit the 150gig cap. I cant even use Chromecast to project what Ive downloaded to the tv once I hit 160. I would love to see higher caps for those of us who dont want to pay $100 a month for internet (im ok with) but then pay another $100 for Directv in order to have internet all month. I cut tv 4 months ago so Im hoping for higher caps!
Photo of Amy Parmer Doss

Amy Parmer Doss

  • 1 Post
  • 1 Reply Like
I went into a local dealer today to sign up .  She called and they said Viastat 2 should be available tomorrow.  She encourage me to wait and sign up tomorrow so I get the new equipment.
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes
Where ya from
Photo of Brad

Brad, Viasat Employee

  • 3542 Posts
  • 1327 Reply Likes
Hi Amy,

We're very eager about our upcoming launch. We anticipate it happening soon!
Photo of DAVE  W4DRA

DAVE W4DRA

  • 150 Posts
  • 30 Reply Likes
What do I have to do in order to be moved over to ViaSat 2? Do I need to call or what?
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 4281 Posts
  • 4367 Reply Likes
You have to wait until the new plans are actually announced... and then as some have speculated you'll probably need to select a plan that is only offered on Viasat-2. Brad ain't talking... other than to say soon and details are unavailable at this time ;)

FWIW and if today's the day, then plan offerings for new customers on my beam just got worse overnight - Liberty 12, 18, 30 and Essential 10 only, at least yesterday there was an Unlimited Silver and a debate over whether that's better or not - perhaps more are on the way if Amy's info is reliable.
(Edited)
Photo of Bradley

Bradley

  • 1411 Posts
  • 457 Reply Likes
These are the plans I have listed too. 12 Mbps only. This is how we increase data limits, speeds, and reduce costs when the real new plans come out?

The 30gb 12Mbps plan with Liberty Pass is $149 after three months. I guess that makes my silver unlimited for $100 look like I stole it.
(Edited)
Photo of Jim16

Jim16

  • 2453 Posts
  • 2183 Reply Likes
Feb. 1st.!!!!

Funny Gif GIF
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3177 Reply Likes
People that say they can't say because the dealer told them they can't is pretty funny. It's not like that person is under a non disclosure agreement...like some others are...
Photo of Bradley

Bradley

  • 1411 Posts
  • 457 Reply Likes
Why does freedom say (new) beside it?
Photo of Bradley

Bradley

  • 1411 Posts
  • 457 Reply Likes
Why does freedom say (new) beside it?
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3208 Posts
  • 2065 Reply Likes
It has said "New" since it was introduced. They just never changed it.

By far, the best plan I have seen from Viasat so far. I love it.
Photo of david

david, Champion

  • 564 Posts
  • 399 Reply Likes
That's what has been available here for a while.
(Edited)
Photo of Stephen Rice

Stephen Rice, Champion

  • 2840 Posts
  • 1473 Reply Likes
You people are silly. The Liberty 50 plan for $100 has been available to me off and on for the last month. It is nothing new.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3177 Reply Likes
Ouch! I am NRTC like you and they gave me Freedom for $85/month! That is with taxes and fees. A steal of a deal!!!!!
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 4281 Posts
  • 4367 Reply Likes
For that, I would simply stand pat - I won't be making any sudden moves and see how things play out.

P.S. Correction on the Basic 10 plan noted above - it's now showing up to 12 Mbps - maybe web site maintenance is underway - refresh early, refresh often ;)
(Edited)
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3177 Reply Likes
You better believe I am standing pat. Best price/performance level for me!
Photo of Marika

Marika

  • 150 Posts
  • 70 Reply Likes
I'd say they're certainly discouraging new customers on my beam lol: http://prntscr.com/i8qy1g <--it's been showing no other plans for the past few days for me.
(Edited)
Photo of J&J

J&J

  • 1788 Posts
  • 1084 Reply Likes
Think they are currently discouraging new subscribers?
YES.  After signing up and paying initial standard fees, the install calendar is grayed-out for the 3 months that it shows.  Install will be scheduled by phone call later.  Hmmmm....

Trying to beat the VS-2 rush didn't work out so well.

 
Photo of Eric C

Eric C

  • 3 Posts
  • 1 Reply Like
Why did the plans just get worse?  I am in VA, the freedom plan is gone and now the Liberty 30 is in its place..  What a let down.
Photo of Rique

Rique

  • 231 Posts
  • 95 Reply Likes
FWIW, I spoke with my installer this morning and he believes that we won't see new plans on our beam until later this week, or possibly not until late in the week next week. He's not been advised of new plans, equipment availability, anything. But he may not be what some of you refer to as an "Elite" dealer.

He has added 5 more technicians to handle the rush! In our area, I expect the bottleneck to be availability of hardware, not the availability of technicians.

Still waiting, still watching... tick-tock... 

(in the meantime, I show no plans using "change my plan" other than the one we are on)
Photo of Brad

Brad, Viasat Employee

  • 3542 Posts
  • 1327 Reply Likes
Official Response
Hi everyone.

 We really love the enthusiasm, and we’re equally excited to bring ViaSat-2 services to the market.We expect the ViaSat-2 satellite to enter commercial service in February 2018, where it will enable the delivery of advanced residential, enterprise, government and in-flight internet services.

 All official announcements on ViaSat-2 service plans and availability will be shared directly on this forum by a Viasat employee. Once made public, we encourage you to check out our service offerings, which vary by location, by going to: account.viasat.com.



 
(Edited)
Photo of Bradley

Bradley

  • 1414 Posts
  • 458 Reply Likes
I feel like I just had a "Men in Black" moment where someone flashed a light in my eyes, and then I forgot the last few hours.  
Photo of Brad

Brad, Viasat Employee

  • 3542 Posts
  • 1327 Reply Likes
The flash of light you saw in the sky was not a UFO. Swamp gas from a weather balloon was trapped in a thermal pocket and reflected the light from Venus. Right Bradley?

On a serious note any communication about plans coming out will come directly from us. 
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 4281 Posts
  • 4367 Reply Likes
So we're saying February 14 +/- 14 days? Got it ;)
Photo of Diana

Diana, Viasat Employee

  • 2422 Posts
  • 480 Reply Likes
Old Labs,  we have no specific date at this time. As we have always said, new plans will be announced in February  2018. Diana
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 4281 Posts
  • 4367 Reply Likes
You apparently missed the ;)
Photo of Diana

Diana, Viasat Employee

  • 2422 Posts
  • 480 Reply Likes
:0)
Photo of Jim16

Jim16

  • 2453 Posts
  • 2183 Reply Likes
"The flash of light you saw in the sky was not a UFO. Swamp gas from a weather balloon was trapped in a thermal pocket and reflected the light from Venus. Right Bradley?

We have the best moderators on any forum!
(Edited)
Photo of J&J

J&J

  • 1788 Posts
  • 1084 Reply Likes
We have the best moderators on any forum!
That is the pure, un-adulterated truth !  This group of social media reps is outright awesome.   The distance they will go to make Viasat customers happy with their service is just unheard of in any other industry, satellite or otherwise.

Deku has been absent for awhile and I hope she is alright.  We know that she would have her own words to complement what Jim16 said, big time.

Viasat needs to have a big public parking lot BBQ in Denver celebrating Viasat-2, so also, we the benefactors of the social media team can show our appreciation in person.
 
 edit: add "public" 
(Edited)
Photo of Billy Hodges

Billy Hodges

  • 133 Posts
  • 35 Reply Likes
That is the absolute truth. I couldn't agree more.
Photo of Jim16

Jim16

  • 2453 Posts
  • 2183 Reply Likes
(P.S. I'll stay on VS1 and get 50mbs when everyone else runs to VS2.)  :0
(Edited)
Photo of Billy Hodges

Billy Hodges

  • 133 Posts
  • 35 Reply Likes
Viasat has posted a new video to their YouTube channel that describes what to expect for the install and it features the dish and tria and modem for Viasat 2. And before you ask how I know what it looks like my local installer posted pics of what they look like when they got to beta test it.

https://youtu.be/NqYCIGJwqDg
Photo of Jim16

Jim16

  • 2453 Posts
  • 2183 Reply Likes
Me wants that fancy modem! 
Just remember " it is better to look good than to feel good"

https://www.youtube.com/watch?v=ygs-4GfqPcM
Photo of VeteranSatUser

VeteranSatUser

  • 5133 Posts
  • 3177 Reply Likes
Yep. That's the new modem. Built-in fan too.
Photo of Stephen Rice

Stephen Rice, Champion

  • 2840 Posts
  • 1473 Reply Likes
Tons of people are obsessed with the idea of switching over to Viasat 2.  Has anyone taken the time to think that new subscribers may already be on Viasat 2 but with the existing plans?

I have a feeling that whatever new plans surface, they will probably be available on both birds.  

Think  about it.  People sign up for Directv and Dish all the time.  A tech comes out, points an antenna to the sky, and the customer is able to watch TV.  Customer's never question what birds they are pointed at.  All that matters is turning on the TV and getting a picture.

I have a feeling the Directv/Dish scenario is about to become a reality with Viasat.  Viasat 1 is a very capable piece of equipment.  When it was launched, it had more bandwidth capacity than all of the communication satellites in the world combined. 

Viasat 1 is still very capable and there is no reason it can't deliver 50 mbps speeds once its traffic is optimized.  Viasat will probably encourage people from congested beams to move to the new bird, but only a certain number of people, and only enough to take care of the congestion issues on Viasat 1.  It simply doesn't make financial sense to move everyone to Viasat 2 just because the customer wants to.

I have a feeling residential customers will not be offered more than 30 mbps when new plans come out.  Viasat 2 is capable of 100+ mbps, but it doesn't mean those speeds will be available on residential plans.  We will probably see a faster plan in the future but I doubt it will be more than 50 mbps, since that seems to be what Viasat 1 is capable of providing.  It doesn't make sense to offer speeds on Viasat 2 that are higher than what Viasat 1 can provide.

End of my rant.  Like I said before, there is a possibility that there are already new customers on Viasat 2, but with the plans that exist today.
Photo of Brad

Brad, Viasat Employee

  • 3542 Posts
  • 1327 Reply Likes
Not too far off there! Our plan will be to make it be a shared workload rather than a latest and greatest thing. Obviously shared bandwidth means more wiggle room for new options
Photo of Stephen Rice

Stephen Rice, Champion

  • 2840 Posts
  • 1473 Reply Likes
I'm working hard to earn that gold star and become a champion once more.

Anyway, I'm very happy with the speeds that Viasat 1 gives me on a Liberty 12 plan. There really isn't any reason for me to switch plans unless something cheaper with more priority data comes along.