VERY SLOW SPEEDS!!!!

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  • Updated 8 months ago
VERY SLOW SPEEDS!!!! The past two download speed tests. .05 and .12 - Yes, .05 not 5MB. This is absolutely ridiculous!!! This weekend has been the worst so far! Useless!
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Susan Rodgers

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Posted 8 months ago

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Deku (The #1 Hero Data Saver), Champion

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well it is the weekend... so people will be onto the internet more often... since alotta kiddies and the adults want to watch youtube or netflix :3 so it could be due to network congestion also or that your beam is very congested :/ also... satellite internet is for ONLY those who DO NOT have cable or dsl internet into there areas... so yeah that is what ill say here :3
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Stephen Rice, Champion

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What plan are you on and how much data have you already used this month?

You can expect slow speeds during prime time if you've used all of your priority data.

I haven't used up my priority data and I'm getting around 10 mbps tonight. I'm paying for up to 12 mbps, so no complaints from me.

(Edited)
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Brad, Viasat Employee

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Hi Susan

I think asking what plan you're on and where you are on Data might be the smoking gun here. A lot of plans will deprioritize if you go past a certain amount and will slow down. If you email us at viasatlistens@viasat.com we can take a look at all factors and help you out.