very slow speeds

  • 1
  • Problem
  • Updated 5 months ago
  • Acknowledged
I have the liberty 12 plan and it absolutely sucks after 12 GB are used. For months now I have been running 97 KBS after limit is gone in daytime hour. If something is not done about this I will be forced to discontinue sevice. 60 dollars a month is too much for this crap of a service. I hate to give you this kind of report but I think you already know its pretty shity
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Larry N Cheryl Patton

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  • very disappointed

Posted 5 months ago

  • 1
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Deku, Champion

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well they did say when you do sign up... they said UP TO but NOT GUARENTTE!!! or they says it will estimate... also if you where to discontinue service if your still into your contract... itll be about... 300$ to 400$ just to disconnect AND yall have to pay a fee monthly for the rest of the months... also... viasat will send ya a box and you will HAVE to uninstall it and put it into the box and so on... then you ship it back :3
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Judge and Jury

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Bum speeds for months?  Well you do show signs of a patient person.  Hang in there, Viasat-2 is nearly ready to go into service.  There will be a huge difference once the very large contract customers like the Military, Government, Universities, airlines, industry, even Air Force One has Internet by Viasat and they will move over to Viasat-2 as fast as switches can be flipped, relieving Viasat-1 of a huge burden.  This is all only weeks away, not years anymore, weeks. 

Today it's all just encouraging, but in just weeks it will be reality.