Very pleased!

  • 4
  • Praise
  • Updated 1 month ago
ViaSat has the BEST techs! If I had advice for anyone considering ViaSat, it would be to deal directly with ViaSat- not your local dealers! I had my second service call today and he was awesome! Outdoor equipment needed slight adjusting, which amazes me that was all that was wrong with the storms we have been having here in Minnesota. He was fun, knowledgeable, and all around nice guy, as well as the one I had previously. And thank you, Diana, for your prompt response in getting my concerns taken care of! And although there may have been an issue with my outside equipment, I never lost service. Very pleased!
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sherryanne

  • 34 Posts
  • 23 Reply Likes

Posted 1 month ago

  • 4
Photo of Will Seemore

Will Seemore

  • 273 Posts
  • 76 Reply Likes
Those techs don't work for Viasat they are independent contractors.
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ExSatUser

  • 649 Posts
  • 402 Reply Likes
And there are good ones and bad ones. If your dish came out of alignment due to a storm, it wasn't installed right the first time.
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Nathan Hart

  • 422 Posts
  • 141 Reply Likes
All of my installers have been wonderful.