Very Low Upload

  • 1
  • Problem
  • Updated 1 year ago
  • In Progress
Just recently have been having very low upgrade speed. Just checked on eSVT everything is green. I am on Liberty 12 plan and have only used about 31% of data. My download speed is 18.53 Mbps. upload is red band and 0.91 Mbps. This has been going on a couple of days. I have unplugged modem and turned off computer.  No change.
MODEM READINGS  Rx power 47.1 dBm
                                      Rx SNR 8.1 dB
                                     Cable Resistance  2.0 Ohm
                                      Cable Attenuation  8.9 dBm

TRIA READINGS
                       Tx IF Power 25.9 dBm
                        Tx RF Power 31.7 dBm

Does anyone have any idea why my upload speed is so bad lately. I'm on BEAM 305.  Every thing else is real good.    
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HMC1940

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Posted 1 year ago

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Diana, Viasat Employee

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Hi HMC1940, What are your modem light doing?  I'm not sure why your speeds are slow. Please send an email with your account information and we'll look into it.  
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HMC1940

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Today everything normal again. Modem lights have been doing what they were suppose to be doing. Flickering when I'm sending messages and receiving. The weird thing was just that upload reading was very low and on eSTV and was 0.91 upload. But today it's back to normal.