Valid phone number!!!

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  • Updated 4 months ago
Is there a valid costumer support phone number??? I have been trying to reach someone for 2 days  also the recording plays in loops. I've been a loyal customer since 2005 I believe . And the customer support I get from you is horrible . One would think after new programs and promotion comes out you guys SHOULD offer them to your loyal customers.Prime example you now have new plans with unlimited data I'm paying a high price data plan which I could be getting the same for half the money but nobody told me about it. You can't even see the available plans on your portal.  I'm trying to reach out to get it corrected but  I can not reach out to anyone because of the broken phone system. How convenient. I feel like you guys are strong arming me and forcing me to remain in my current plan instead of the freedom to choose my own plan . SAD
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truviking

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Posted 4 months ago

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fmj77

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This appears to be a glitch that just started and is affecting quite a few people. Contact their support by email and let them know about the issue.
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Old Labs

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Alternately try the chat options or phone number (you don't specify which one you're calling or whether the recording is directing you to call your wholesale provider) at  :

https://www.exede.com/contact-us/

you will likely get no satisfaction here unless requested to go the ViasatListens route by one of the moderators..         
(Edited)