username not recognized on but one of my 3 computers.

  • 1
  • Question
  • Updated 3 years ago
I originally got my username and password while using my desktop. Whenever I use the same exact username and password on both of my laptops it says username not recognized. It still works fine when using the desktop.
Photo of BOBBY WALSH

BOBBY WALSH

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2152 Posts
  • 382 Reply Likes
Hi Bobby,  If you able to access it on your desktop indicates your username and password is ok.  You may want to check the settings on your laptops.  Please send your account and contact infomration to exedelistens@viasat.com and we will be happy to work wtih you.  I'm pleased to hear you can use the username and password on your desktop.