used to get good service now cant get anywhere

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  • Problem
  • Updated 9 months ago
had better service now cant seem to get anywhere it not the computer took it out and get wifi perfect.
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lynn hughes

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  • mad!

Posted 9 months ago

  • 1
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Bev, Champion

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Lynn, what exactly are you seeing? Are web pages not loading at all? are you getting any error messages? is the modem offline?
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lynn hughes

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very slow connection. error messages(time error unable to connect ) from sites I can connect with when I go to the library with my laptop and used to get at home. I have online classes and have trouble connecting to the lectures and I could in the beginning.
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Bev, Champion

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Lynn, here are some steps you can try that may solve the problem for you.
http://help.exede.net/articles/General/Troubleshooting-slow-internet-speeds

If that doesn't help, please send an email to exedelistens.com with your account and contact information and, ask them to investigate your slow speeds. They can look at a few things and see what else might need to be done for you.