USED 8 GB OF SERVICE IN 7 DAYS !

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  • Updated 2 years ago
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For the few months that we have had the evolution plan, we had never used 8 GB of our "allotted" service in ONLY 7 days ! ! !  This is really quite impossible as we don't use the internet that much. Surely not 8 GB in 7 days ....
I have come to the conclusion that maybe exede does this to everyone now and then so just maybe you will purchase more time.
I have seen numerous people complaining about this same problem (way to fast burning up the allotted time). One family was even on vacation for 3 weeks out of the month and they went over their allotted 10 GB of time.Go fiqure that one out !
This company is the worst provider that I have ever had since the 1980's.
I want my Cablevision back ! ! ! ! !
This service is the ONLY service we can get where we are at so far and it definitely sucks big time...
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TONY

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  • very frustrated

Posted 4 years ago

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kjboxers

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Yep sounds about right. I was thrown their 5 gig giveaway after going over my 10 gig 13 days into my monthly service plan.. it was gone in 2 days.. bought a gig for $9.99 it was gone in 1 day.. so hmmmm.. I even just downloaded that gig watcher program from a recent post on this site and it's not working to show me where I'm bleeding red blood at.. so Hugs to you.. we are all screwed. lol. 
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Ebal Nolom

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It's not hard at all to use 8 GB in 7 days.  I've used 4 GB in a couple of hours (and I know where it went).  If you contact one of the Exede folks here, they can help you find out the general categories that are using your data.
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Bobbie Blackman

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This has happened to most of us. Sometimes they will reimburse a few gigs but thats not the answer. And as bad as I hate to admit it if you can't get cable exede is the only game on the block. So if it sucks that's just something you will half to learn to live with. You don't know what sucks is untill you have hugsnet. So just be happy and learn to adjust. :)
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TONY

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Yes I know... We had cable(roadrunner)for 10 years, so it's very hard to get used to this sucky sat service with use limits and GB's that just disappear. It's the only game in town that we can get at the moment...
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Bobbie Blackman

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Tony I didn't say I liked it in fact I hate it as bad as you do and wish there was something we both could do.
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Exede Beau

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Tony, I responded to a comment of yours on another post, but wanted to also touch base here. We report data as accurately as possible. If you believe your data
is being reported incorrectly, please reach out to us at exedelistens@viasat.com with your account and contact information. Please reference this post in your email.
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Wayne Thibodeau

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I believe we all pay for the ads posted on every site we visit, I do not watch anything that moves ie, you tube or any ad I can delete. I keep saying I don't to see this ad again and it keeps coming. I play words of wonder, the game and read the news, thats all that I do, and I purchase 18 gb per month at about 114.oo $$$ I am so ready to dump this thing and I NEVER recommend it to anyone else.

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