Usage tool

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  • Question
  • Updated 2 years ago
Usage tool is nice but, it needs to show how much usage each device is using.
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Dan ORiordan

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  • frustrated

Posted 2 years ago

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Old Labs

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That would be a nice feature, but it would need to be implemented at the router level due to its network address translation (effectively you're sharing a single IP address over multiple devices through your router). While it's possible to detect what devices are attached to your router from an Exede perspective, they don't have access to the router's network address translation table needed to correlate usage to a particular device.

However, some consumer routers do provide built-in usage monitoring facilities on a per device basis.
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Gregory Davis

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Darn I just upgraded to a new "smart" WiFi router. It will tell me which devices are connected, even ones that had been connected. Not much else. Oh yes I can personalize the label for faster reference - such as "Wife IPad".
Anyhow this does not give me device usage info. Due to "Spring Break" we were blessed with watching three of our grandkids for five days. They came with three new IPad Minis. They asked for Internet access so they could "text" their mom so I activated my "Guest" network and talked them through signing on. We also asked that they only TEXT - no FaceTime stuff, no videos, ... Anyhow roughly 24 hours later I checked my Exede dashboard and we burned 8+ GB - OUCH. Again not knowing what was happening it could've been an IOS update being pushed to their Minis (*3 now), it could've been their games they were playing, maybe they have the "cloud" active. I deactivated the "Guest" network and unfortunately they only said "I can't test any more"

I coule go on a little more with the above story but prefer to get to the other side of this. It's been a while but I have had conversations with the HELP DESK and they have offered to look at my data usage and break it down into general categories. It would be nice to be able to do this via our dashboard. To be able to see if it's Video, Software updates, gaming, ? I just upgraded my wife to a new Dell 23" all-in-one computer. Being a Office 365 Home subscriber instead of using the 30 day trial version being offered I opted to add this computer to our Office 365 account. I assumed that Office 2016 was already loaded - NOPE - several hours later - big download - now it is. OUCH

Less than 7 days into our 18 GB Liberty plan and soon to enter Liberty Pass.
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Steve Frederick, Champion

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Gregory, if you subscribe directly from Exede/ViaSat, you do have access to the breakdown of your usage by categories, on a daily basis, or for the full cycle of your usage, both current month and previous month. This is available to you on My eSVT, which can be viewed at https://myesvt.exede.net. The login information is the same you use to get into your Exede Portal or Dashboard page. After getting on the opening page, click Accept at the bottom. Then, after eSVT loads, you will see many icons on the bottom, just select the third one from the left, and it will get you to the usage page. At the bottom of the usage page, you will see a bar graph of daily usage, below that, the circle graph with the breakdown. Click on any date and you will get the breakdown for that day.
(Edited)
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Gregory Davis

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Steve, MANY MANY thanks. We have gone thru 18+ GB in less than 7 days. The data displayed here will help in determining what was happening. I'm tryin to make some sense of the daily time - what time zone is being used here?
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Steve Frederick, Champion

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It should be using your time zone